Healthcare & Medical · head to head
BetterHelp vs Amwell
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
A
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: BetterHelp covers Video Sessions, Amwell covers Video Consultations.
Where they differ
Only the attributes on which BetterHelp and Amwell actually diverge.
| Attribute | BetterHelp | Amwell |
|---|---|---|
| Starting price | $50/week | $99/visit |
| Pricing model | Unknown | subscription |
| Platforms | Web, iOS, Android | Web, Mobile |
| Founded | 2013 | 2002 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
- SOC2
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
BetterHelp
- Online therapy with licensed mental health professionalsnot Amwell
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Amwell
- Access to 150+ worksheets and therapy support modulesnot Amwell
- Weekly free group seminars with expert therapistsnot Amwell
Amwell
- Patient Carenot BetterHelp
- Medical Recordsnot BetterHelp
- Practice Managementnot BetterHelp
- Telehealthnot BetterHelp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Questions people ask
- Is BetterHelp or Amwell better?
- Neither clearly leads. BetterHelp starts at $50/week and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterHelp or Amwell?
- BetterHelp starts at $50/week and Amwell at $99/visit.
- Does BetterHelp or Amwell run on more platforms?
- BetterHelp runs on Web, iOS, Android. Amwell runs on Web, Mobile.
- What is BetterHelp best used for?
- BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Amwell is typically brought in for.
- What can BetterHelp do that Amwell cannot?
- BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.