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Healthcare & Medical · head to head

BetterHelp vs Ginger

BetterHelp logo

BetterHelp

Healthcare & Medical

Online therapy and counseling services

From
$50/week
Rated
-
Ginger logo

Ginger

Healthcare & Medical

Digital mental health platform with coaching and therapy

From
On request
Rated
-

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Ginger no longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • They diverge on capability: BetterHelp covers Video Sessions, Ginger covers Mental Health Coaching.

Where they differ

Only the attributes on which BetterHelp and Ginger actually diverge.

Attributes where BetterHelp and Ginger differ
AttributeBetterHelpGinger
Starting price$50/weekOn request
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded20132012

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets

Only in Ginger

  • Mental Health Coaching
  • Therapy
  • Psychiatry
  • Meditation
  • Crisis Support
  • Wellness Content
  • Health Plans
  • Employers

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Ginger
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Ginger
  • Access to 150+ worksheets and therapy support modulesnot Ginger
  • Weekly free group seminars with expert therapistsnot Ginger

Ginger

  • Employer-funded mental health coaching for staffnot BetterHelp
  • Therapy and psychiatry access through an employee benefitnot BetterHelp
  • Self-guided meditation and sleep content alongside clinical carenot BetterHelp
  • Workplace mental health workshopsnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Ginger

  • No longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • Bought by employers, health plans and consultants rather than by individuals
  • Pricing is not published

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

Ginger

On request

No published plan breakdown. See the Ginger review.

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.

Choose Ginger if

  • You need mental health coaching.
  • You work on Web, Mobile.
  • You also want therapy.

Questions people ask

Is BetterHelp or Ginger better?
Neither clearly leads. BetterHelp starts at $50/week and Ginger at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Ginger?
BetterHelp starts at $50/week and Ginger at On request.
Does BetterHelp or Ginger run on more platforms?
BetterHelp runs on Web, iOS, Android. Ginger runs on Web, Mobile.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Ginger is typically brought in for.
What can BetterHelp do that Ginger cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Ginger covers Mental Health Coaching, Therapy, Psychiatry, Meditation. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

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