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Healthcare · head to head

Amwell vs Teladoc Health

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Amwell covers Mental Health Services, Teladoc Health covers Messaging.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amwell and Teladoc Health actually diverge.

Attributes where Amwell and Teladoc Health differ
AttributeAmwellTeladoc Health
Starting price$99/visit$89/visit
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare), founded (2002).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Mental Health Services
  • Digital Prescriptions

Only in Teladoc Health

  • Messaging
  • Mental Health
  • Chronic Care
  • Api support

Both cover

  • Video Consultations
  • Phone Consultations
  • Prescription Services
  • EHR Systems
  • Health Plans
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Teladoc Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Amwell if

  • You need mental health services.
  • You work on Web, Mobile.
  • You also want digital prescriptions.
Amwell review

Choose Teladoc Health if

  • You need messaging.
  • You work on Web, iOS, Android.
  • You also want mental health.
Teladoc Health review

Questions people ask

Is Amwell or Teladoc Health better?
Neither clearly leads. Amwell starts at $99/visit and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Teladoc Health?
Amwell starts at $99/visit and Teladoc Health at $89/visit.
Does Amwell or Teladoc Health run on more platforms?
Amwell runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth.
What can Amwell do that Teladoc Health cannot?
Amwell covers Mental Health Services, Digital Prescriptions. Teladoc Health covers Messaging, Mental Health, Chronic Care, Api support. Both handle Video Consultations, Phone Consultations, Prescription Services, EHR Systems.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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