Software · head to head
Amwell vs Teladoc Health
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Teladoc Health
Software
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- They diverge on capability: Amwell covers Mental Health Services, Teladoc Health covers Messaging.
Where they differ
Only the attributes on which Amwell and Teladoc Health actually diverge.
| Attribute | Amwell | Teladoc Health |
|---|---|---|
| Starting price | $99/visit | $89/visit |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile | Web, iOS, Android |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2002).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Mental Health Services
- Digital Prescriptions
Only in Teladoc Health
- Messaging
- Mental Health
- Chronic Care
- Api support
Both cover
- Video Consultations
- Phone Consultations
- Prescription Services
- EHR Systems
- Health Plans
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Which should you pick?
Choose Amwell if
- You need mental health services.
- You work on Web, Mobile.
- You also want digital prescriptions.
Choose Teladoc Health if
- You need messaging.
- You work on Web, iOS, Android.
- You also want mental health.
Questions people ask
- Is Amwell or Teladoc Health better?
- Neither clearly leads. Amwell starts at $99/visit and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Teladoc Health?
- Amwell starts at $99/visit and Teladoc Health at $89/visit.
- Does Amwell or Teladoc Health run on more platforms?
- Amwell runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that Teladoc Health cannot?
- Amwell covers Mental Health Services, Digital Prescriptions. Teladoc Health covers Messaging, Mental Health, Chronic Care, Api support. Both handle Video Consultations, Phone Consultations, Prescription Services, EHR Systems.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source