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Healthcare & Medical · head to head

BetterHelp vs TherapyNotes

BetterHelp logo

BetterHelp

Healthcare & Medical

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
TherapyNotes logo

TherapyNotes

Healthcare & Medical

EHR and practice management for therapists

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; TherapyNotes no API access, preventing integration with external systems
  • They diverge on capability: BetterHelp covers Video Sessions, TherapyNotes covers Electronic Health Records.

Where they differ

Only the attributes on which BetterHelp and TherapyNotes actually diverge.

Attributes where BetterHelp and TherapyNotes differ
AttributeBetterHelpTherapyNotes
Starting price$50/week$39/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb
Founded20132010

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets

Only in TherapyNotes

  • Electronic Health Records
  • Scheduling
  • Billing
  • Patient Portal
  • Telehealth
  • Outcome Tracking
  • Clearinghouses
  • Insurance

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot TherapyNotes
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot TherapyNotes
  • Access to 150+ worksheets and therapy support modulesnot TherapyNotes
  • Weekly free group seminars with expert therapistsnot TherapyNotes

TherapyNotes

  • Patient Carenot BetterHelp
  • Medical Recordsnot BetterHelp
  • Practice Managementnot BetterHelp
  • Telehealthnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

TherapyNotes

  • No API access, preventing integration with external systems
  • Outdated interface compared to AI-driven competitors
  • No native mobile app for iOS or Android
  • No bulk actions to update multiple sessions at once

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

TherapyNotes

$39/month
  • Solo$39/month
    • Full EHR
    • Scheduling
    • Patient portal

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose TherapyNotes if

  • You need electronic health records.
  • You also want scheduling.
TherapyNotes review

Questions people ask

Is BetterHelp or TherapyNotes better?
Neither clearly leads. BetterHelp starts at $50/week and TherapyNotes at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or TherapyNotes?
BetterHelp starts at $50/week and TherapyNotes at $39/month.
Does BetterHelp or TherapyNotes run on more platforms?
BetterHelp runs on Web, iOS, Android. TherapyNotes runs on Web.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what TherapyNotes is typically brought in for.
What can BetterHelp do that TherapyNotes cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. TherapyNotes covers Electronic Health Records, Scheduling, Billing, Patient Portal. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

TherapyNotes: Does TherapyNotes integrate with other applications?

TherapyNotes has zero API availability and cannot connect to external systems including marketing platforms, CRMs, or data dashboards. Unlike competitors, it lacks integration capabilities.

Source
TherapyNotes: What are TherapyNotes pricing plans?

TherapyNotes charges $69/month for a solo practitioner plan and $79/month for the first clinician in a group with $50/month per additional clinician. A 30-day free trial is included with every plan.

Source
TherapyNotes: Does TherapyNotes include telehealth?

Yes. TherapyNotes includes Basic Telehealth at no extra cost on every plan, with standard-definition video for up to 2 participants. Premium Telehealth with full HD, screen sharing, and closed captions costs $15 per clinician per month.

Source
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Related pages

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