Healthcare & Medical · head to head
Amwell vs TherapyNotes
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
TherapyNotes
Healthcare & Medical
EHR and practice management for therapists
- From
- $39/month
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; TherapyNotes no API access, preventing integration with external systems
- They diverge on capability: Amwell covers Video Consultations, TherapyNotes covers Electronic Health Records.
Where they differ
Only the attributes on which Amwell and TherapyNotes actually diverge.
| Attribute | Amwell | TherapyNotes |
|---|---|---|
| Starting price | $99/visit | $39/month |
| Platforms | Web, Mobile | Web |
| Founded | 2002 | 2010 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Only in TherapyNotes
- Electronic Health Records
- Scheduling
- Billing
- Patient Portal
- Telehealth
- Outcome Tracking
- Clearinghouses
- Insurance
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
TherapyNotes
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
TherapyNotes
- No API access, preventing integration with external systems
- Outdated interface compared to AI-driven competitors
- No native mobile app for iOS or Android
- No bulk actions to update multiple sessions at once
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
TherapyNotes
$39/month- Solo$39/month
- Full EHR
- Scheduling
- Patient portal
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose TherapyNotes if
- You need electronic health records.
- You also want scheduling.
Questions people ask
- Is Amwell or TherapyNotes better?
- Neither clearly leads. Amwell starts at $99/visit and TherapyNotes at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or TherapyNotes?
- Amwell starts at $99/visit and TherapyNotes at $39/month.
- Does Amwell or TherapyNotes run on more platforms?
- Amwell runs on Web, Mobile. TherapyNotes runs on Web.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that TherapyNotes cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. TherapyNotes covers Electronic Health Records, Scheduling, Billing, Patient Portal. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
TherapyNotes: Does TherapyNotes integrate with other applications?
TherapyNotes has zero API availability and cannot connect to external systems including marketing platforms, CRMs, or data dashboards. Unlike competitors, it lacks integration capabilities.
SourceTherapyNotes: What are TherapyNotes pricing plans?
TherapyNotes charges $69/month for a solo practitioner plan and $79/month for the first clinician in a group with $50/month per additional clinician. A 30-day free trial is included with every plan.
SourceTherapyNotes: Does TherapyNotes include telehealth?
Yes. TherapyNotes includes Basic Telehealth at no extra cost on every plan, with standard-definition video for up to 2 participants. Premium Telehealth with full HD, screen sharing, and closed captions costs $15 per clinician per month.
Source