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Healthcare · head to head

Amwell vs DHIS2

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
DHIS2 logo

DHIS2

Healthcare

Open source health information platform run from the University of Oslo and used by national ministries

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only DHIS2 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; DHIS2 the licence is free and the implementation is not; national rollouts routinely cost hundreds of thousands of dollars in configuration, hosting, training and support, and budgets built on the word free fail immediately.
  • They diverge on capability: Amwell covers Video Consultations, DHIS2 covers Aggregate data reporting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amwell and DHIS2 actually diverge.

Attributes where Amwell and DHIS2 differ
AttributeAmwellDHIS2
Starting price$99/visitFree
Pricing modelsubscriptionOpen source, no licence fee
Free tierNoYes
PlatformsWeb, MobileWeb, Android, Self-hosted, Cloud
Founded2002Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in DHIS2

  • Aggregate data reporting
  • Tracker
  • Android capture app
  • Dashboards and analytics
  • Metadata packages
  • Data quality tools
  • GIS mapping
  • Interoperability

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot DHIS2
  • Medical Recordsnot DHIS2
  • Practice Managementnot DHIS2
  • Telehealthnot DHIS2

DHIS2

  • A ministry of health replacing paper monthly reporting from thousands of facilities with a national routine systemnot Amwell
  • A donor-funded HIV or tuberculosis programme that must report standard indicators across several districtsnot Amwell
  • A disease surveillance unit needing weekly case reporting with outbreak alerting and mappingnot Amwell
  • An NGO running individual patient follow-up in a programme where facilities are frequently offlinenot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

DHIS2

  • The licence is free and the implementation is not; national rollouts routinely cost hundreds of thousands of dollars in configuration, hosting, training and support, and budgets built on the word free fail immediately.
  • HISP UiO introduced a Shared Services Fee in 2025, so organisations that depend on DHIS2 are now being asked for an annual contribution that did not previously exist in their plans.
  • Development funding comes from a small set of donors including Norad, the Global Fund and the Gates Foundation, which concentrates the platform's long-term direction in the priorities of those funders.
  • Implementation capability is concentrated in regional HISP groups, so a country whose local HISP group is overstretched has few alternative suppliers with equivalent expertise.
  • Analytics performance depends heavily on how metadata was designed at the outset, and a poorly structured initial configuration produces slow dashboards and bad indicator definitions that are painful to correct years later.

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

DHIS2

Free
  • DHIS2 softwareFree
    • BSD licence
    • All modules including Tracker
    • No user or facility limits
  • Shared Services Fee$undefined/year
    • Voluntary annual contribution introduced by HISP UiO
    • Funds shared global infrastructure and platform sustainability
    • Amount agreed with the HISP Centre
  • Implementation and support$undefined/year
    • Delivered by regional HISP groups or private implementers
    • Configuration, metadata design, hosting, training and support
    • Quoted per programme, commonly the dominant cost

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose DHIS2 if

  • You need aggregate data reporting.
  • You want to start without paying.
  • You work on Web, Android, Self-hosted, Cloud.
  • You also want tracker.
DHIS2 review

Questions people ask

Is Amwell or DHIS2 better?
Neither clearly leads. Amwell starts at $99/visit and DHIS2 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or DHIS2?
DHIS2 has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for DHIS2.
Does Amwell or DHIS2 run on more platforms?
Amwell runs on Web, Mobile. DHIS2 runs on Web, Android, Self-hosted, Cloud.
Can I use DHIS2 for free?
Yes. DHIS2 has a free tier, so you can try it without paying. Amwell starts at $99/visit.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what DHIS2 is typically brought in for.
What can Amwell do that DHIS2 cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. DHIS2 covers Aggregate data reporting, Tracker, Android capture app, Dashboards and analytics.

Answered from the vendors’ own pages

DHIS2: Who owns and develops DHIS2?

The HISP Centre at the University of Oslo, funded by donors including Norad, the Global Fund, the Gates Foundation and Wellcome.

DHIS2: Is DHIS2 free?

The software is free under a BSD licence. Implementation, hosting, training and support are not, and are the dominant cost.

DHIS2: What is the Shared Services Fee?

A voluntary annual contribution introduced by HISP UiO in 2025 to fund shared global infrastructure and long-term platform sustainability.

DHIS2: Can I buy commercial support?

Yes, from regional HISP groups or private implementers such as Devotta, which is contracted by HISP UiO for core platform development and also works independently.

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