Software · head to head
Amwell vs MDLive
A
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; MDLive visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- They diverge on capability: Amwell covers Phone Consultations, MDLive covers Psychiatry.
Where they differ
Only the attributes on which Amwell and MDLive actually diverge.
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown), founded (2002).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Phone Consultations
- Digital Prescriptions
- Health Plans
- SOC2
Only in MDLive
- Psychiatry
- Urgent Care
- Insurance
Both cover
- Video Consultations
- Mental Health Services
- Prescription Services
- EHR Systems
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Carenot MDLive
- Medical Recordsnot MDLive
- Practice Managementnot MDLive
- Telehealthnot MDLive
MDLive
- Insured patients wanting upfront-priced telehealth visits across urgent care, primary care, mental health and dermatologynot Amwell
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
MDLive
- Visit prices vary widely by service and insurance, from $0 up to $89 for urgent care, $179 for an initial therapy appointment and $299 for an initial psychiatry appointment
- Follow-up mental health visits are billed at a flat rate before insurance: $140 for therapy and $159 for psychiatry
- Not all insurance plans cover all MDLIVE services, so out-of-pocket cost depends on the specific plan
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
MDLive
$59/visit- Primary Care Visit$59/visit
- Board-certified doctors
- 24/7 availability
- Prescriptions
Which should you pick?
Choose Amwell if
- You need phone consultations.
- You work on Web, Mobile.
- You also want digital prescriptions.
Questions people ask
- Is Amwell or MDLive better?
- Neither clearly leads. Amwell starts at $99/visit and MDLive at $59/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or MDLive?
- Amwell starts at $99/visit and MDLive at $59/visit.
- Does Amwell or MDLive run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what MDLive is typically brought in for.
- What can Amwell do that MDLive cannot?
- Amwell covers Phone Consultations, Digital Prescriptions, Health Plans, SOC2. MDLive covers Psychiatry, Urgent Care, Insurance. Both handle Video Consultations, Mental Health Services, Prescription Services, EHR Systems.