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Software · head to head

Amwell vs GoodRx

A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
G

GoodRx

Software

Compare prescription drug prices and find coupons

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only GoodRx has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; GoodRx limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • They diverge on capability: Amwell covers Video Consultations, GoodRx covers Price Comparison.

Where they differ

Only the attributes on which Amwell and GoodRx actually diverge.

Attributes where Amwell and GoodRx differ
AttributeAmwellGoodRx
Starting price$99/visitFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, MobileiOS, Android, Web
Founded20022011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • SOC2

Only in GoodRx

  • Price Comparison
  • Discount Coupons
  • Pharmacy Finder
  • Drug Information
  • Telehealth
  • Pharmacies

Both cover

  • Health Plans
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot GoodRx
  • Medical Recordsnot GoodRx
  • Practice Managementnot GoodRx
  • Telehealthnot GoodRx

GoodRx

  • Comparing and finding the lowest prescription drug price across nearby US pharmaciesnot Amwell
  • Getting free prescription discount coupons for use at pharmacy checkoutnot Amwell
  • Low-cost telehealth visits for common conditions via GoodRx Carenot Amwell
  • Medication price tracking, refill reminders, and drug identificationnot Amwell
  • Discounted pet medications and dental discounts via GoodRx Companionnot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

GoodRx

  • Limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • Pharmacy acceptance varies and is not universal, with some preferred pharmacies not honoring GoodRx pricing
  • Prices fluctuate daily, weekly, or monthly making it difficult to budget for consistent medication costs
  • Discount prices cannot be combined with insurance coverage, making it unsuitable for insured individuals

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

GoodRx

Free

No published plan breakdown. See the GoodRx review.

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose GoodRx if

  • You need price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want discount coupons.
GoodRx review

Questions people ask

Is Amwell or GoodRx better?
Neither clearly leads. Amwell starts at $99/visit and GoodRx at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or GoodRx?
GoodRx has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for GoodRx.
Does Amwell or GoodRx run on more platforms?
Amwell runs on Web, Mobile. GoodRx runs on iOS, Android, Web.
Can I use GoodRx for free?
Yes. GoodRx has a free tier, so you can try it without paying. Amwell starts at $99/visit.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what GoodRx is typically brought in for.
What can Amwell do that GoodRx cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. GoodRx covers Price Comparison, Discount Coupons, Pharmacy Finder, Drug Information. Both handle Health Plans, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

GoodRx: How much can GoodRx help you save on prescriptions?

GoodRx can help save up to 80% on prescriptions at over 70,000 US pharmacies. Savings vary by medication, pharmacy, and location.

Source
GoodRx: What is GoodRx Companion and how much does it cost?

GoodRx Companion (formerly GoodRx Gold) is a paid membership at $14.99 per month or $119.88 per year. It includes access to a list of 200+ generic medications that are free for members at participating pharmacies, plus $19 online care visits.

Source
GoodRx: Can GoodRx be combined with insurance or Medicare?

No. GoodRx discounts cannot be used in combination with health insurance, Medicare, or Medicaid. Payments with GoodRx also do not count toward insurance deductibles.

Source
GoodRx: Are controlled substances eligible for GoodRx discounts?

Some controlled substances are eligible for GoodRx discounts, but certain drugs including all opioids such as hydrocodone and tramadol, and some stimulants like amphetamine are ineligible for Rewards discounts. Pharmacists maintain clinical judgment to refuse coupons for controlled medications.

Source
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