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Software · head to head

BetterHelp vs WebPT

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
WebPT logo

WebPT

Software

EHR and practice management for physical therapy

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; WebPT pricing is not publicly listed; must contact sales for specific costs
  • They diverge on capability: BetterHelp covers Video Sessions, WebPT covers Electronic Health Records.

Where they differ

Only the attributes on which BetterHelp and WebPT actually diverge.

Attributes where BetterHelp and WebPT differ
AttributeBetterHelpWebPT
Starting price$50/weekOn request
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidCloud-based SaaS
Founded20132005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets

Only in WebPT

  • Electronic Health Records
  • Scheduling
  • Documentation
  • Patient Portal
  • Analytics
  • Billing
  • Insurance
  • PECOS

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot WebPT
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot WebPT
  • Access to 150+ worksheets and therapy support modulesnot WebPT
  • Weekly free group seminars with expert therapistsnot WebPT

WebPT

  • Multi-location physical therapy practices needing comprehensive billing automation and insurance processingnot BetterHelp
  • Rehabilitation therapy clinics requiring integrated AI-powered clinical documentationnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

WebPT

  • Pricing is not publicly listed; must contact sales for specific costs
  • All tiers are customisable but solutions cannot be removed from base plans; forces inclusion of unnecessary features

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

WebPT

On request

No published plan breakdown. See the WebPT review.

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose WebPT if

  • You need electronic health records.
  • You work on Cloud-based SaaS.
  • You also want scheduling.
WebPT review

Questions people ask

Is BetterHelp or WebPT better?
Neither clearly leads. BetterHelp starts at $50/week and WebPT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or WebPT?
BetterHelp starts at $50/week and WebPT at On request.
Does BetterHelp or WebPT run on more platforms?
BetterHelp runs on Web, iOS, Android. WebPT runs on Cloud-based SaaS.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what WebPT is typically brought in for.
What can BetterHelp do that WebPT cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. WebPT covers Electronic Health Records, Scheduling, Documentation, Patient Portal. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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Related pages

More on BetterHelp

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