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Software · head to head

BetterHelp vs Doxy.me

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • They diverge on capability: BetterHelp covers Video Sessions, Doxy.me covers Video Visits.

Where they differ

Only the attributes on which BetterHelp and Doxy.me actually diverge.

Attributes where BetterHelp and Doxy.me differ
AttributeBetterHelpDoxy.me
Starting price$50/weekFree
Free tierNoYes

Identical on both: pricing model (Unknown), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown), founded (2013).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets
  • Mobile support

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Doxy.me
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Doxy.me
  • Access to 150+ worksheets and therapy support modulesnot Doxy.me
  • Weekly free group seminars with expert therapistsnot Doxy.me

Doxy.me

  • Patient Carenot BetterHelp
  • Medical Recordsnot BetterHelp
  • Practice Managementnot BetterHelp
  • Telehealthnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Questions people ask

Is BetterHelp or Doxy.me better?
Neither clearly leads. BetterHelp starts at $50/week and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Doxy.me?
Doxy.me has a free tier; the other does not. Paid plans start at $50/week for BetterHelp and Free for Doxy.me.
Does BetterHelp or Doxy.me run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. BetterHelp starts at $50/week.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Doxy.me is typically brought in for.
What can BetterHelp do that Doxy.me cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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Related pages

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