Healthcare & Medical · head to head
Amwell vs Athenahealth
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Athenahealth
Healthcare & Medical
Cloud-based medical practice management
- From
- $140/month
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments
- They diverge on capability: Amwell covers Video Consultations, Athenahealth covers Electronic Health Records.
Where they differ
Only the attributes on which Amwell and Athenahealth actually diverge.
| Attribute | Amwell | Athenahealth |
|---|---|---|
| Starting price | $99/visit | $140/month |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile | Web, iOS, Android |
| Founded | 2002 | 1997 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Only in Athenahealth
- Electronic Health Records
- Medical Billing
- Patient Engagement
- Telehealth
- Analytics
- Labs
- Pharmacies
- Clearinghouses
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Athenahealth
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Athenahealth
- High implementation costs ranging up to $50,000+ for enterprise deployments
- Pricing tiers not transparently listed, requiring custom quotes
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Athenahealth
$140/monthNo published plan breakdown. See the Athenahealth review.
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose Athenahealth if
- You need electronic health records.
- You work on Web, iOS, Android.
- You also want medical billing.
Questions people ask
- Is Amwell or Athenahealth better?
- Neither clearly leads. Amwell starts at $99/visit and Athenahealth at $140/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Athenahealth?
- Amwell starts at $99/visit and Athenahealth at $140/month.
- Does Amwell or Athenahealth run on more platforms?
- Amwell runs on Web, Mobile. Athenahealth runs on Web, iOS, Android.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that Athenahealth cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
Athenahealth: What platforms does Athenahealth serve?
Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.
SourceAthenahealth: What is the pricing model for athenaOne?
Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.
SourceAthenahealth: Does Athenahealth include revenue cycle management?
Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.
SourceAthenahealth: What patient engagement features does Athenahealth offer?
Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.
SourceAthenahealth: How many pre-built integrations does Athenahealth have?
Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.
Source