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Software · head to head

Amwell vs Healthgrades

A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
H

Healthgrades

Software

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: Amwell covers Video Consultations, Healthgrades covers Provider Search.

Where they differ

Only the attributes on which Amwell and Healthgrades actually diverge.

Attributes where Amwell and Healthgrades differ
AttributeAmwellHealthgrades
Starting price$99/visitFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20021998

Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • SOC2

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Questions people ask

Is Amwell or Healthgrades better?
Neither clearly leads. Amwell starts at $99/visit and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Healthgrades?
Healthgrades has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for Healthgrades.
Does Amwell or Healthgrades run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Amwell starts at $99/visit.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth.
What can Amwell do that Healthgrades cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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