Healthcare & Medical · head to head
Amwell vs SimplePractice
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
SimplePractice
Healthcare & Medical
Practice management and EHR for mental health and therapy
- From
- $49/month
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
- They diverge on capability: Amwell covers Video Consultations, SimplePractice covers Scheduling.
Where they differ
Only the attributes on which Amwell and SimplePractice actually diverge.
| Attribute | Amwell | SimplePractice |
|---|---|---|
| Starting price | $99/visit | $49/month |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile | Web, iOS, Android |
| Founded | 2002 | 2011 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Only in SimplePractice
- Scheduling
- Client Portal
- Notes
- Billing
- Telehealth
- Documents
- Stripe
- PayPal
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
SimplePractice
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
SimplePractice
- No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
- Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
- Reporting and customization features are limited compared to competitors, with weak insurance workflow support
- Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
- Telehealth component reported as unstable and frequently unreliable by some users
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
SimplePractice
$49/month- Starter$49/month
- Scheduling
- Documentation
- Client portal
- Essential$79/month
- Billing and payments
- Insurance claim filing
- Telehealth
- Plus$99/month
- Website builder
- Advanced reporting
- ePrescribe integration
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose SimplePractice if
- You need scheduling.
- You work on Web, iOS, Android.
- You also want client portal.
Questions people ask
- Is Amwell or SimplePractice better?
- Neither clearly leads. Amwell starts at $99/visit and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or SimplePractice?
- Amwell starts at $99/visit and SimplePractice at $49/month.
- Does Amwell or SimplePractice run on more platforms?
- Amwell runs on Web, Mobile. SimplePractice runs on Web, iOS, Android.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that SimplePractice cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle HIPAA, SOC2, Cloud deployment, Web support.
Answered from the vendors’ own pages
SimplePractice: What does SimplePractice pricing include?
SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.
SourceSimplePractice: Does SimplePractice include telehealth?
Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.
SourceSimplePractice: Is AI documentation included in SimplePractice?
No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.
SourceSimplePractice: Does SimplePractice support international or non-US workflows?
No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.
Source