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Healthcare & Medical · head to head

Amwell vs Dentrix

A

Amwell

Healthcare & Medical

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Dentrix logo

Dentrix

Healthcare & Medical

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • They diverge on capability: Amwell covers Video Consultations, Dentrix covers Patient scheduling.

Where they differ

Only the attributes on which Amwell and Dentrix actually diverge.

Attributes where Amwell and Dentrix differ
AttributeAmwellDentrix
Starting price$99/visit$299/month
PlatformsWeb, MobileWindows, Web, Api
Founded20021989

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Dentrix
  • Medical Recordsnot Dentrix
  • Practice Managementnot Dentrix
  • Telehealthnot Dentrix

Dentrix

  • Practice management, charting and scheduling for dental officesnot Amwell
  • Dental insurance claims, treatment planning and patient billingnot Amwell
  • Managing imaging alongside clinical records in one systemnot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Questions people ask

Is Amwell or Dentrix better?
Neither clearly leads. Amwell starts at $99/visit and Dentrix at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Dentrix?
Amwell starts at $99/visit and Dentrix at $299/month.
Does Amwell or Dentrix run on more platforms?
Amwell runs on Web, Mobile. Dentrix runs on Windows, Web, Api.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Dentrix is typically brought in for.
What can Amwell do that Dentrix cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing.
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