Software · head to head
Amwell vs Doxy.me
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Doxy.me
Software
Simple and free telemedicine for healthcare providers
- From
- Free
- Rated
- -
The short version
- Only Doxy.me has a free tier, so it costs nothing to try first.
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- They diverge on capability: Amwell covers Video Consultations, Doxy.me covers Video Visits.
Where they differ
Only the attributes on which Amwell and Doxy.me actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- Health Plans
- SOC2
- Mobile support
Only in Doxy.me
- Video Visits
- Waiting Room
- Screen Sharing
- File Sharing
- HIPAA Compliant
- BAA
Both cover
- EHR Systems
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Doxy.me
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Doxy.me
- Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- Occasional connection glitches and dropped sessions reported by some users
- Poor video quality and lag in rural or low-bandwidth areas
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Doxy.me
Free- FreeFree
- Unlimited call minutes
- HIPAA compliance
- One-on-one sessions only
- Professional$35/month
- HD video
- Screen sharing
- Group calls
- Clinic$50/month
- HD video
- Screen sharing
- Group calls
Which should you pick?
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Choose Doxy.me if
- You need video visits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want waiting room.
Questions people ask
- Is Amwell or Doxy.me better?
- Neither clearly leads. Amwell starts at $99/visit and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Doxy.me?
- Doxy.me has a free tier; the other does not. Paid plans start at $99/visit for Amwell and Free for Doxy.me.
- Does Amwell or Doxy.me run on more platforms?
- Amwell runs on Web, Mobile. Doxy.me runs on Web, iOS, Android.
- Can I use Doxy.me for free?
- Yes. Doxy.me has a free tier, so you can try it without paying. Amwell starts at $99/visit.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth.
- What can Amwell do that Doxy.me cannot?
- Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle EHR Systems, HIPAA, Cloud deployment, Web support.
Answered from the vendors’ own pages
Doxy.me: How much does Doxy.me cost?
Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.
SourceDoxy.me: Does the free plan include all features?
The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.
SourceDoxy.me: Do patients need to create an account to join a session?
No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.
SourceDoxy.me: Is Doxy.me HIPAA compliant?
Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.
Source