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BetterHelp

Online therapy and counseling services

As of 30 August 2026, BetterHelp starts at $50/week. BetterHelp is the largest online counseling platform, connecting users with licensed therapists for convenient and affordable mental health support through mess. Softwr lists it under Healthcare. BetterHelp is launched in 2013, available on Web, iOS, Android.

Overview

What BetterHelp does

BetterHelp is the largest online counseling platform, connecting users with licensed therapists for convenient and affordable mental health support through messaging, phone, and video sessions.

What people use it for

  • Online therapy with licensed mental health professionals
  • Flexible scheduling with messaging, video, phone, and live chat options
  • Access to 150+ worksheets and therapy support modules
  • Weekly free group seminars with expert therapists

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about BetterHelp.

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Cross-shopped

What people choose instead of BetterHelp

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What BetterHelp costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

$50 /week

  • Messaging, live chat, phone sessions, video conferencing
  • 150+ digital worksheets
  • Access to 20+ weekly group seminars

Capabilities

Features

  • Video Sessions

  • Phone Sessions

  • Messaging

  • Journaling

  • Worksheets

  • HIPAA

    HIPAA security feature

  • Cloud deployment

    Supports cloud deployment

  • Web support

    Available on web

  • Mobile support

    Available on mobile

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does BetterHelp cost per week?

BetterHelp costs between $50 and $90 per week, with the actual price determined by your location, therapist availability, and therapist preference. Charges are billed every 4 weeks rather than weekly despite per-week pricing.

Source
What does BetterHelp subscription include?

BetterHelp includes access to therapy via messaging, live chat, phone sessions, and video conferencing. Subscribers receive 150+ digital worksheets and free access to 20+ weekly group seminars led by expert therapists on various mental health topics.

Source
Can you cancel BetterHelp anytime?

Members can cancel their BetterHelp subscription at any time without penalties or restrictions. Cancellation is flexible with no long-term commitment required.

Source

Behind it

Who makes BetterHelp

Company
BetterHelp
Based in
Mountain View, CA
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Where to go from BetterHelp

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Softwr does not host reviews and shows no star rating for BetterHelp, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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