Healthcare & Medical · head to head
Amwell vs Doctor on Demand
A
Amwell
Healthcare & Medical
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
Doctor on Demand
Healthcare & Medical
Telehealth platform for urgent and primary care
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- They diverge on capability: Amwell covers Mental Health Services, Doctor on Demand covers Mental Health.
Where they differ
Only the attributes on which Amwell and Doctor on Demand actually diverge.
| Attribute | Amwell | Doctor on Demand |
|---|---|---|
| Starting price | $99/visit | On request |
| Pricing model | subscription | usage-based |
| Platforms | Web, Mobile | Cloud-based (mobile app and web) |
| Founded | 2002 | 2012 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Mental Health Services
- Digital Prescriptions
- EHR Systems
- Health Plans
- SOC2
Only in Doctor on Demand
- Mental Health
- Urgent Care
- Medical Records
- Insurance
- Pharmacies
Both cover
- Video Consultations
- Phone Consultations
- Prescription Services
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Carenot Doctor on Demand
- Medical Recordsnot Doctor on Demand
- Practice Managementnot Doctor on Demand
- Telehealthnot Doctor on Demand
Doctor on Demand
- Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Amwell
- Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Amwell
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Doctor on Demand
- Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Doctor on Demand
On requestNo published plan breakdown. See the Doctor on Demand review.
Which should you pick?
Choose Amwell if
- You need mental health services.
- You work on Web, Mobile.
- You also want digital prescriptions.
Choose Doctor on Demand if
- You need mental health.
- You work on Cloud-based (mobile app and web).
- You also want urgent care.
Questions people ask
- Is Amwell or Doctor on Demand better?
- Neither clearly leads. Amwell starts at $99/visit and Doctor on Demand at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Doctor on Demand?
- Amwell starts at $99/visit and Doctor on Demand at On request.
- Does Amwell or Doctor on Demand run on more platforms?
- Amwell runs on Web, Mobile. Doctor on Demand runs on Cloud-based (mobile app and web).
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Doctor on Demand is typically brought in for.
- What can Amwell do that Doctor on Demand cannot?
- Amwell covers Mental Health Services, Digital Prescriptions, EHR Systems, Health Plans. Doctor on Demand covers Mental Health, Urgent Care, Medical Records, Insurance. Both handle Video Consultations, Phone Consultations, Prescription Services, HIPAA.