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Software · head to head

BetterHelp vs Ro

BetterHelp logo

BetterHelp

Software

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
Ro logo

Ro

Software

Telehealth platform for prescription services

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • They diverge on capability: BetterHelp covers Video Sessions, Ro covers Video Consultations.

Where they differ

Only the attributes on which BetterHelp and Ro actually diverge.

Attributes where BetterHelp and Ro differ
AttributeBetterHelpRo
Starting price$50/week$39/month
Pricing modelUnknownsubscription
Founded20132017

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Messaging
  • Journaling
  • Worksheets

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Pharmacies
  • Insurance

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Ro
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Ro
  • Access to 150+ worksheets and therapy support modulesnot Ro
  • Weekly free group seminars with expert therapistsnot Ro

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot BetterHelp
  • Erectile dysfunction treatment and medication deliverynot BetterHelp
  • Hair loss treatmentnot BetterHelp
  • Skincare prescriptionsnot BetterHelp
  • Fertility-related consultations and productsnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

Pricing, plan by plan

BetterHelp

$50/week

No published plan breakdown. See the BetterHelp review.

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.
Ro review

Questions people ask

Is BetterHelp or Ro better?
Neither clearly leads. BetterHelp starts at $50/week and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Ro?
BetterHelp starts at $50/week and Ro at $39/month.
Does BetterHelp or Ro run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Ro is typically brought in for.
What can BetterHelp do that Ro cannot?
BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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