Healthcare & Medical · head to head
Allscripts vs BetterHelp
Allscripts
Healthcare & Medical
Healthcare IT solutions for care coordination
- From
- On request
- Rated
- -
BetterHelp
Healthcare & Medical
Online therapy and counseling services
- From
- $50/week
- Rated
- -
The short version
- Each has a real cost: Allscripts pricing is not publicly available; all quotes require direct contact with sales; BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- They diverge on capability: Allscripts covers Electronic Health Records, BetterHelp covers Video Sessions.
Where they differ
Only the attributes on which Allscripts and BetterHelp actually diverge.
| Attribute | Allscripts | BetterHelp |
|---|---|---|
| Starting price | On request | $50/week |
| Pricing model | quote | Unknown |
| Platforms | Web | Web, iOS, Android |
| Founded | 1986 | 2013 |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts
- Electronic Health Records
- Practice Management
- Population Health
- Care Coordination
- Analytics
- HL7
- FHIR
- Labs
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Allscripts
- Electronic health records and practice management for healthcare providersnot BetterHelp
- Healthcare IT solutions for revenue cycle management and patient engagement (now Veradigm)not BetterHelp
BetterHelp
- Online therapy with licensed mental health professionalsnot Allscripts
- Flexible scheduling with messaging, video, phone, and live chat optionsnot Allscripts
- Access to 150+ worksheets and therapy support modulesnot Allscripts
- Weekly free group seminars with expert therapistsnot Allscripts
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts
- Pricing is not publicly available; all quotes require direct contact with sales
- Transitioned to Veradigm brand in 2022; legacy Allscripts product line integrated into Veradigm suite
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Pricing, plan by plan
Allscripts
On requestNo published plan breakdown. See the Allscripts review.
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Which should you pick?
Choose Allscripts if
- You need electronic health records.
- You also want practice management.
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Questions people ask
- Is Allscripts or BetterHelp better?
- Neither clearly leads. Allscripts starts at On request and BetterHelp at $50/week, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts or BetterHelp?
- Allscripts starts at On request and BetterHelp at $50/week.
- Does Allscripts or BetterHelp run on more platforms?
- Allscripts runs on Web. BetterHelp runs on Web, iOS, Android.
- What is Allscripts best used for?
- Allscripts is most often used for electronic health records and practice management for healthcare providers, healthcare it solutions for revenue cycle management and patient engagement (now veradigm). Of those, electronic health records and practice management for healthcare providers and healthcare it solutions for revenue cycle management and patient engagement (now veradigm) are not what BetterHelp is typically brought in for.
- What can Allscripts do that BetterHelp cannot?
- Allscripts covers Electronic Health Records, Practice Management, Population Health, Care Coordination. BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Both handle HIPAA, Cloud deployment, Web support, Mobile support.