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Software · head to head

Amwell vs Cerner

A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
C

Cerner

Software

Health information technology solutions for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Cerner pricing is not publicly available; custom quotes required from sales
  • They diverge on capability: Amwell covers Video Consultations, Cerner covers Electronic Health Records.

Where they differ

Only the attributes on which Amwell and Cerner actually diverge.

Attributes where Amwell and Cerner differ
AttributeAmwellCerner
Starting price$99/visitOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android
Founded20021979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans

Only in Cerner

  • Electronic Health Records
  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • HL7
  • FHIR
  • Lab Systems
  • On-premise deployment

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Cerner
  • Medical Recordsnot Cerner
  • Practice Managementnot Cerner
  • Telehealthnot Cerner

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot Amwell
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Cerner

  • Pricing is not publicly available; custom quotes required from sales

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Cerner

On request

No published plan breakdown. See the Cerner review.

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Cerner if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want revenue cycle.
Cerner review

Questions people ask

Is Amwell or Cerner better?
Neither clearly leads. Amwell starts at $99/visit and Cerner at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Cerner?
Amwell starts at $99/visit and Cerner at On request.
Does Amwell or Cerner run on more platforms?
Amwell runs on Web, Mobile. Cerner runs on Web, iOS, Android.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Cerner is typically brought in for.
What can Amwell do that Cerner cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. Both handle HIPAA, SOC2, Cloud deployment, Web support.
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