Software · head to head
Amwell vs Ro
A
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- They diverge on capability: Amwell covers Phone Consultations, Ro covers Medication Delivery.
Where they differ
Only the attributes on which Amwell and Ro actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amwell
- Phone Consultations
- Mental Health Services
- Digital Prescriptions
- EHR Systems
- Health Plans
- SOC2
Only in Ro
- Medication Delivery
- Digital Health Records
- Ongoing Care
- Pharmacies
- Insurance
Both cover
- Video Consultations
- Prescription Services
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Amwell
- Patient Carenot Ro
- Medical Recordsnot Ro
- Practice Managementnot Ro
- Telehealthnot Ro
Ro
- GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Amwell
- Erectile dysfunction treatment and medication deliverynot Amwell
- Hair loss treatmentnot Amwell
- Skincare prescriptionsnot Amwell
- Fertility-related consultations and productsnot Amwell
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Ro
- US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
- Treatment and medication availability varies by US state
- Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care
Pricing, plan by plan
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Ro
$39/month- Membership$39/month
- Unlimited doctor visits
- Prescription fulfillment
Which should you pick?
Choose Amwell if
- You need phone consultations.
- You work on Web, Mobile.
- You also want mental health services.
Choose Ro if
- You need medication delivery.
- You work on Web, iOS, Android.
- You also want digital health records.
Questions people ask
- Is Amwell or Ro better?
- Neither clearly leads. Amwell starts at $99/visit and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amwell or Ro?
- Amwell starts at $99/visit and Ro at $39/month.
- Does Amwell or Ro run on more platforms?
- Amwell runs on Web, Mobile. Ro runs on Web, iOS, Android.
- What is Amwell best used for?
- Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Ro is typically brought in for.
- What can Amwell do that Ro cannot?
- Amwell covers Phone Consultations, Mental Health Services, Digital Prescriptions, EHR Systems. Ro covers Medication Delivery, Digital Health Records, Ongoing Care, Pharmacies. Both handle Video Consultations, Prescription Services, HIPAA, Cloud deployment.