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Healthcare · head to head

BetterHelp vs Teladoc Health

BetterHelp logo

BetterHelp

Healthcare

Online therapy and counseling services

From
$50/week
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: BetterHelp covers Video Sessions, Teladoc Health covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which BetterHelp and Teladoc Health actually diverge.

Attributes where BetterHelp and Teladoc Health differ
AttributeBetterHelpTeladoc Health
Starting price$50/week$89/visit
Pricing modelsubscriptionUnknown
Founded20132002

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BetterHelp

  • Video Sessions
  • Phone Sessions
  • Journaling
  • Worksheets

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans
  • SOC2

Both cover

  • Messaging
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

BetterHelp

  • Online therapy with licensed mental health professionalsnot Teladoc Health
  • Flexible scheduling with messaging, video, phone, and live chat optionsnot Teladoc Health
  • Access to 150+ worksheets and therapy support modulesnot Teladoc Health
  • Weekly free group seminars with expert therapistsnot Teladoc Health

Teladoc Health

  • Patient Carenot BetterHelp
  • Medical Recordsnot BetterHelp
  • Practice Managementnot BetterHelp
  • Telehealthnot BetterHelp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BetterHelp

  • Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
  • Not suitable for minors or those under legal guardianship
  • Cannot provide official diagnoses, fulfill court orders, or prescribe medication
  • Requires reliable internet access; not appropriate for emergency or crisis situations

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

BetterHelp

$50/week
  • Standard$50/week
    • Messaging, live chat, phone sessions, video conferencing
    • 150+ digital worksheets
    • Access to 20+ weekly group seminars

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose BetterHelp if

  • You need video sessions.
  • You work on Web, iOS, Android.
  • You also want phone sessions.
BetterHelp review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is BetterHelp or Teladoc Health better?
Neither clearly leads. BetterHelp starts at $50/week and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BetterHelp or Teladoc Health?
BetterHelp starts at $50/week and Teladoc Health at $89/visit.
Does BetterHelp or Teladoc Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BetterHelp best used for?
BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what Teladoc Health is typically brought in for.
What can BetterHelp do that Teladoc Health cannot?
BetterHelp covers Video Sessions, Phone Sessions, Journaling, Worksheets. Teladoc Health covers Video Consultations, Phone Consultations, Prescription Services, Mental Health. Both handle Messaging, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

BetterHelp: How much does BetterHelp cost per week?

BetterHelp costs between $50 and $90 per week, with the actual price determined by your location, therapist availability, and therapist preference. Charges are billed every 4 weeks rather than weekly despite per-week pricing.

Source
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
BetterHelp: What does BetterHelp subscription include?

BetterHelp includes access to therapy via messaging, live chat, phone sessions, and video conferencing. Subscribers receive 150+ digital worksheets and free access to 20+ weekly group seminars led by expert therapists on various mental health topics.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
BetterHelp: Can you cancel BetterHelp anytime?

Members can cancel their BetterHelp subscription at any time without penalties or restrictions. Cancellation is flexible with no long-term commitment required.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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