Software · head to head
Allscripts TouchWorks vs Amwell
Allscripts TouchWorks
Software
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Amwell covers Video Consultations.
Where they differ
Only the attributes on which Allscripts TouchWorks and Amwell actually diverge.
| Attribute | Allscripts TouchWorks | Amwell |
|---|---|---|
| Starting price | $200/month | $99/visit |
| Founded | 1986 | 2002 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Questions people ask
- Is Allscripts TouchWorks or Amwell better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or Amwell?
- Allscripts TouchWorks starts at $200/month and Amwell at $99/visit.
- Does Allscripts TouchWorks or Amwell run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
- What can Allscripts TouchWorks do that Amwell cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.