Healthcare · head to head
Allscripts TouchWorks vs DHIS2

Allscripts TouchWorks
Healthcare
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -

DHIS2
Healthcare
Open source health information platform run from the University of Oslo and used by national ministries
- From
- Free
- Rated
- -
The short version
- Only DHIS2 has a free tier, so it costs nothing to try first.
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; DHIS2 the licence is free and the implementation is not; national rollouts routinely cost hundreds of thousands of dollars in configuration, hosting, training and support, and budgets built on the word free fail immediately.
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, DHIS2 covers Aggregate data reporting.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Allscripts TouchWorks and DHIS2 actually diverge.
| Attribute | Allscripts TouchWorks | DHIS2 |
|---|---|---|
| Starting price | $200/month | Free |
| Pricing model | subscription | Open source, no licence fee |
| Free tier | No | Yes |
| Platforms | Web, Mobile | Web, Android, Self-hosted, Cloud |
| Founded | 1986 | Unknown |
Identical on both: user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in DHIS2
- Aggregate data reporting
- Tracker
- Android capture app
- Dashboards and analytics
- Metadata packages
- Data quality tools
- GIS mapping
- Interoperability
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Carenot DHIS2
- Medical Recordsnot DHIS2
- Practice Managementnot DHIS2
- Telehealthnot DHIS2
DHIS2
- A ministry of health replacing paper monthly reporting from thousands of facilities with a national routine systemnot Allscripts TouchWorks
- A donor-funded HIV or tuberculosis programme that must report standard indicators across several districtsnot Allscripts TouchWorks
- A disease surveillance unit needing weekly case reporting with outbreak alerting and mappingnot Allscripts TouchWorks
- An NGO running individual patient follow-up in a programme where facilities are frequently offlinenot Allscripts TouchWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
DHIS2
- The licence is free and the implementation is not; national rollouts routinely cost hundreds of thousands of dollars in configuration, hosting, training and support, and budgets built on the word free fail immediately.
- HISP UiO introduced a Shared Services Fee in 2025, so organisations that depend on DHIS2 are now being asked for an annual contribution that did not previously exist in their plans.
- Development funding comes from a small set of donors including Norad, the Global Fund and the Gates Foundation, which concentrates the platform's long-term direction in the priorities of those funders.
- Implementation capability is concentrated in regional HISP groups, so a country whose local HISP group is overstretched has few alternative suppliers with equivalent expertise.
- Analytics performance depends heavily on how metadata was designed at the outset, and a poorly structured initial configuration produces slow dashboards and bad indicator definitions that are painful to correct years later.
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
DHIS2
Free- DHIS2 softwareFree
- BSD licence
- All modules including Tracker
- No user or facility limits
- Shared Services Fee$undefined/year
- Voluntary annual contribution introduced by HISP UiO
- Funds shared global infrastructure and platform sustainability
- Amount agreed with the HISP Centre
- Implementation and support$undefined/year
- Delivered by regional HISP groups or private implementers
- Configuration, metadata design, hosting, training and support
- Quoted per programme, commonly the dominant cost
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose DHIS2 if
- You need aggregate data reporting.
- You want to start without paying.
- You work on Web, Android, Self-hosted, Cloud.
- You also want tracker.
Questions people ask
- Is Allscripts TouchWorks or DHIS2 better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and DHIS2 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or DHIS2?
- DHIS2 has a free tier; the other does not. Paid plans start at $200/month for Allscripts TouchWorks and Free for DHIS2.
- Does Allscripts TouchWorks or DHIS2 run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. DHIS2 runs on Web, Android, Self-hosted, Cloud.
- Can I use DHIS2 for free?
- Yes. DHIS2 has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what DHIS2 is typically brought in for.
- What can Allscripts TouchWorks do that DHIS2 cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. DHIS2 covers Aggregate data reporting, Tracker, Android capture app, Dashboards and analytics.
Answered from the vendors’ own pages
Allscripts TouchWorks: How is Allscripts TouchWorks priced?
Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.
SourceDHIS2: Who owns and develops DHIS2?
The HISP Centre at the University of Oslo, funded by donors including Norad, the Global Fund, the Gates Foundation and Wellcome.
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?
Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.
SourceDHIS2: Is DHIS2 free?
The software is free under a BSD licence. Implementation, hosting, training and support are not, and are the dominant cost.
Allscripts TouchWorks: What market segments does Veradigm serve?
Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.
SourceDHIS2: What is the Shared Services Fee?
A voluntary annual contribution introduced by HISP UiO in 2025 to fund shared global infrastructure and long-term platform sustainability.
DHIS2: Can I buy commercial support?
Yes, from regional HISP groups or private implementers such as Devotta, which is contracted by HISP UiO for core platform development and also works independently.
Related pages
More on Allscripts TouchWorks
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