Softwr

Healthcare · head to head

Allscripts TouchWorks vs Zocdoc

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Zocdoc logo

Zocdoc

Healthcare

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zocdoc has a free tier, so it costs nothing to try first.
  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Zocdoc doctors can cancel appointments with little notice
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Zocdoc covers Doctor Search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and Zocdoc actually diverge.

Attributes where Allscripts TouchWorks and Zocdoc differ
AttributeAllscripts TouchWorksZocdoc
Starting price$200/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, MobileWeb, iOS, Android
Founded19862007

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Insurance Verification
  • Reminders
  • Telehealth
  • Practice Management Systems
  • EHRs

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Zocdoc

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Questions people ask

Is Allscripts TouchWorks or Zocdoc better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Zocdoc at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Zocdoc?
Zocdoc has a free tier; the other does not. Paid plans start at $200/month for Allscripts TouchWorks and Free for Zocdoc.
Does Allscripts TouchWorks or Zocdoc run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Zocdoc runs on Web, iOS, Android.
Can I use Zocdoc for free?
Yes. Zocdoc has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
What can Allscripts TouchWorks do that Zocdoc cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Zocdoc covers Doctor Search, Online Booking, Reviews, Insurance Verification. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
Share

Related pages

More on Allscripts TouchWorks

More on Zocdoc

Keep looking

Other head to heads