Softwr

Healthcare · head to head

Allscripts TouchWorks vs BestRx

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
BestRx logo

BestRx

Healthcare

Affordable pharmacy management for small independent pharmacies

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; BestRx clinical services and adherence tooling are thinner than PioneerRx, which limits growth into service-led revenue
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, BestRx covers Prescription processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and BestRx actually diverge.

Attributes where Allscripts TouchWorks and BestRx differ
AttributeAllscripts TouchWorksBestRx
Starting price$200/monthOn request
Pricing modelsubscriptionFlat monthly fee
PlatformsWeb, MobileWindows
Founded1986Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in BestRx

  • Prescription processing
  • Claims adjudication
  • Inventory management
  • Patient profiles
  • Text messaging
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot BestRx
  • Medical Recordsnot BestRx
  • Practice Managementnot BestRx
  • Telehealthnot BestRx

BestRx

  • Small independent pharmacies where software cost is a material share of overheadnot Allscripts TouchWorks
  • New pharmacy owners needing a known cost before openingnot Allscripts TouchWorks
  • Low-volume operations that do not need enterprise clinical service toolingnot Allscripts TouchWorks
  • Pharmacies wanting a flat fee rather than volume-based pricingnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

BestRx

  • Clinical services and adherence tooling are thinner than PioneerRx, which limits growth into service-led revenue
  • Windows-only, with no cloud deployment option
  • Smaller company with a correspondingly smaller support organisation than the RedSail-owned competitors
  • Less suitable for multi-location operations, where the larger systems have real advantages
  • US-only, built around US adjudication and regulation

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

BestRx

On request
  • BestRx$undefined/month
    • Prescription processing
    • Claims adjudication
    • Inventory

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose BestRx if

  • You need prescription processing.
  • You work on Windows.
  • You also want claims adjudication.
BestRx review

Questions people ask

Is Allscripts TouchWorks or BestRx better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and BestRx at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or BestRx?
Allscripts TouchWorks starts at $200/month and BestRx at On request.
Does Allscripts TouchWorks or BestRx run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. BestRx runs on Windows.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what BestRx is typically brought in for.
What can Allscripts TouchWorks do that BestRx cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. BestRx covers Prescription processing, Claims adjudication, Inventory management, Patient profiles.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
BestRx: What does BestRx cost?

It has historically been sold at a flat monthly fee rather than by volume, and is positioned as the affordable option in a market where almost nobody publishes pricing. Confirm the current figure and what hardware is extra.

Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
BestRx: Is it good enough for a busy pharmacy?

It handles ordinary dispensing volume. Pharmacies building substantial clinical service revenue will find PioneerRx better equipped for documenting and billing that work.

Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
BestRx: Why does published pricing matter here?

Because everything else in this category is quote-based. A small pharmacy owner can establish a budget without entering three sales processes, which is genuinely unusual.

BestRx: Does it support multiple locations?

It is aimed at single-location independents. Multi-site operations should evaluate the larger systems.

BestRx: Is support included?

Support and updates have historically been included in the monthly fee rather than sold separately, which is part of the affordability positioning.

Share

Related pages

More on Allscripts TouchWorks

More on BestRx

Keep looking

Other head to heads