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Healthcare · head to head

Allscripts TouchWorks vs athenaOne

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
athenaOne logo

athenaOne

Healthcare

Unified cloud platform combining EHR, practice management, and patient engagement

From
$250/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; athenaOne no published pricing on homepage, pricing available through request for demo only
  • They diverge on capability: Allscripts TouchWorks covers ePrescribing, athenaOne covers Patient Engagement.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and athenaOne actually diverge.

Attributes where Allscripts TouchWorks and athenaOne differ
AttributeAllscripts TouchWorksathenaOne
Starting price$200/month$250/month
PlatformsWeb, MobileWeb, Mobile, Api
Founded19861997

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in athenaOne

  • Patient Engagement
  • Care Coordination
  • Analytics
  • Mobile App
  • Telehealth
  • Health Information Exchanges
  • Api support

Both cover

  • Electronic Health Records
  • Practice Management
  • Labs
  • Pharmacies
  • Clearinghouses
  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

athenaOne

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

athenaOne

  • No published pricing on homepage, pricing available through request for demo only
  • Healthcare EHR systems typically require enterprise-level contracts

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

athenaOne

$250/month

No published plan breakdown. See the athenaOne review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need eprescribing.
  • You work on Web, Mobile.
  • You also want patient portal.
Allscripts TouchWorks review

Choose athenaOne if

  • You need patient engagement.
  • You work on Web, Mobile, Api.
  • You also want care coordination.
athenaOne review

Questions people ask

Is Allscripts TouchWorks or athenaOne better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and athenaOne at $250/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or athenaOne?
Allscripts TouchWorks starts at $200/month and athenaOne at $250/month.
Does Allscripts TouchWorks or athenaOne run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. athenaOne runs on Web, Mobile, Api.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
What can Allscripts TouchWorks do that athenaOne cannot?
Allscripts TouchWorks covers ePrescribing, Patient Portal, Scheduling, Revenue Cycle Management. athenaOne covers Patient Engagement, Care Coordination, Analytics, Mobile App. Both handle Electronic Health Records, Practice Management, Labs, Pharmacies.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
athenaOne: What does athenaOne cost?

athenaOne does not publish pricing on their website. Organizations must contact their sales team or schedule a demo to receive a customized quote based on practice size, specialty, and required features.

Source
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
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