Software · head to head
Allscripts TouchWorks vs athenaOne
Allscripts TouchWorks
Software
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -
athenaOne
Software
Unified cloud platform combining EHR, practice management, and patient engagement
- From
- $250/month
- Rated
- -
The short version
- They diverge on capability: Allscripts TouchWorks covers ePrescribing, athenaOne covers Patient Engagement.
Where they differ
Only the attributes on which Allscripts TouchWorks and athenaOne actually diverge.
| Attribute | Allscripts TouchWorks | athenaOne |
|---|---|---|
| Starting price | $200/month | $250/month |
| Platforms | Web, Mobile | Web, Mobile, Api |
| Founded | 1986 | 1997 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in athenaOne
- Patient Engagement
- Care Coordination
- Analytics
- Mobile App
- Telehealth
- Health Information Exchanges
- Api support
Both cover
- Electronic Health Records
- Practice Management
- Labs
- Pharmacies
- Clearinghouses
- HIPAA
- HITRUST
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Care
- Medical Records
- Practice Management
- Telehealth
athenaOne
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
athenaOne
Nothing recorded yet. See the athenaOne review.
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
athenaOne
$250/monthNo published plan breakdown. See the athenaOne review.
Which should you pick?
Choose Allscripts TouchWorks if
- You need eprescribing.
- You work on Web, Mobile.
- You also want patient portal.
Choose athenaOne if
- You need patient engagement.
- You work on Web, Mobile, Api.
- You also want care coordination.
Questions people ask
- Is Allscripts TouchWorks or athenaOne better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and athenaOne at $250/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or athenaOne?
- Allscripts TouchWorks starts at $200/month and athenaOne at $250/month.
- Does Allscripts TouchWorks or athenaOne run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. athenaOne runs on Web, Mobile, Api.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
- What can Allscripts TouchWorks do that athenaOne cannot?
- Allscripts TouchWorks covers ePrescribing, Patient Portal, Scheduling, Revenue Cycle Management. athenaOne covers Patient Engagement, Care Coordination, Analytics, Mobile App. Both handle Electronic Health Records, Practice Management, Labs, Pharmacies.