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Healthcare & Medical · head to head

Allscripts TouchWorks vs Epic MyChart

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare & Medical

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
E

Epic MyChart

Healthcare & Medical

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which Allscripts TouchWorks and Epic MyChart actually diverge.

Attributes where Allscripts TouchWorks and Epic MyChart differ
AttributeAllscripts TouchWorksEpic MyChart
Starting price$200/monthOn request
Pricing modelsubscriptionquote
Founded19861979

Identical on both: free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Both cover

  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Questions people ask

Is Allscripts TouchWorks or Epic MyChart better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Epic MyChart?
Allscripts TouchWorks starts at $200/month and Epic MyChart at On request.
Does Allscripts TouchWorks or Epic MyChart run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
What can Allscripts TouchWorks do that Epic MyChart cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Both handle HIPAA, HITRUST, SOC2, Cloud deployment.
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Related pages

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