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Software · head to head

Allscripts TouchWorks vs Epic Systems

Allscripts TouchWorks logo

Allscripts TouchWorks

Software

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Epic Systems logo

Epic Systems

Software

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
  • They diverge on capability: Allscripts TouchWorks covers Practice Management, Epic Systems covers Clinical Decision Support.

Where they differ

Only the attributes on which Allscripts TouchWorks and Epic Systems actually diverge.

Attributes where Allscripts TouchWorks and Epic Systems differ
AttributeAllscripts TouchWorksEpic Systems
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, Desktop, Mobile
Founded19861979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Practice Management
  • ePrescribing
  • Scheduling
  • HL7
  • FHIR
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Epic Systems

  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems
  • On-premise deployment
  • Desktop support

Both cover

  • Electronic Health Records
  • Patient Portal
  • Revenue Cycle Management
  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epic Systems

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need practice management.
  • You work on Web, Mobile.
  • You also want eprescribing.
Allscripts TouchWorks review

Choose Epic Systems if

  • You need clinical decision support.
  • You work on Web, Desktop, Mobile.
  • You also want population health.
Epic Systems review

Questions people ask

Is Allscripts TouchWorks or Epic Systems better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Epic Systems?
Allscripts TouchWorks starts at $200/month and Epic Systems at On request.
Does Allscripts TouchWorks or Epic Systems run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Epic Systems runs on Web, Desktop, Mobile.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
What can Allscripts TouchWorks do that Epic Systems cannot?
Allscripts TouchWorks covers Practice Management, ePrescribing, Scheduling, HL7. Epic Systems covers Clinical Decision Support, Population Health, Lab Systems, Imaging Systems. Both handle Electronic Health Records, Patient Portal, Revenue Cycle Management, HIPAA.

Answered from the vendors’ own pages

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
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Related pages

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