Software · head to head
Allscripts TouchWorks vs Doctor on Demand

Allscripts TouchWorks
Software
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -

Doctor on Demand
Software
Telehealth platform for urgent and primary care
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Doctor on Demand covers Video Consultations.
Where they differ
Only the attributes on which Allscripts TouchWorks and Doctor on Demand actually diverge.
| Attribute | Allscripts TouchWorks | Doctor on Demand |
|---|---|---|
| Starting price | $200/month | On request |
| Pricing model | subscription | usage-based |
| Platforms | Web, Mobile | Cloud-based (mobile app and web) |
| Founded | 1986 | 2012 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in Doctor on Demand
- Video Consultations
- Phone Consultations
- Mental Health
- Urgent Care
- Prescription Services
- Medical Records
- Insurance
Both cover
- Pharmacies
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Carenot Doctor on Demand
- Medical Recordsnot Doctor on Demand
- Practice Managementnot Doctor on Demand
- Telehealthnot Doctor on Demand
Doctor on Demand
- Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Allscripts TouchWorks
- Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Allscripts TouchWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Doctor on Demand
- Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
- Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Doctor on Demand
On requestNo published plan breakdown. See the Doctor on Demand review.
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose Doctor on Demand if
- You need video consultations.
- You work on Cloud-based (mobile app and web).
- You also want phone consultations.
Questions people ask
- Is Allscripts TouchWorks or Doctor on Demand better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and Doctor on Demand at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or Doctor on Demand?
- Allscripts TouchWorks starts at $200/month and Doctor on Demand at On request.
- Does Allscripts TouchWorks or Doctor on Demand run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. Doctor on Demand runs on Cloud-based (mobile app and web).
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Doctor on Demand is typically brought in for.
- What can Allscripts TouchWorks do that Doctor on Demand cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. Both handle Pharmacies, HIPAA, Cloud deployment, Web support.
Related pages
More on Allscripts TouchWorks
More on Doctor on Demand
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