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Healthcare & Medical · head to head

Amwell vs NextGen Healthcare

A

Amwell

Healthcare & Medical

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
NextGen Healthcare logo

NextGen Healthcare

Healthcare & Medical

Integrated EHR and practice management solutions

From
$150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; NextGen Healthcare pricing is not publicly available; all contracts require custom quotes from sales
  • They diverge on capability: Amwell covers Video Consultations, NextGen Healthcare covers Electronic Health Records.

Where they differ

Only the attributes on which Amwell and NextGen Healthcare actually diverge.

Attributes where Amwell and NextGen Healthcare differ
AttributeAmwellNextGen Healthcare
Starting price$99/visit$150/month
PlatformsWeb, MobileWeb, iOS, Android
Founded20021997

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • SOC2

Only in NextGen Healthcare

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle Management
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot NextGen Healthcare
  • Medical Recordsnot NextGen Healthcare
  • Practice Managementnot NextGen Healthcare
  • Telehealthnot NextGen Healthcare

NextGen Healthcare

  • Cloud-based EHR and practice management for ambulatory and specialty practicesnot Amwell
  • AI-assisted clinical documentation to reduce after-hours charting timenot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

NextGen Healthcare

  • Pricing is not publicly available; all contracts require custom quotes from sales

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

NextGen Healthcare

$150/month

No published plan breakdown. See the NextGen Healthcare review.

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose NextGen Healthcare if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want practice management.
NextGen Healthcare review

Questions people ask

Is Amwell or NextGen Healthcare better?
Neither clearly leads. Amwell starts at $99/visit and NextGen Healthcare at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or NextGen Healthcare?
Amwell starts at $99/visit and NextGen Healthcare at $150/month.
Does Amwell or NextGen Healthcare run on more platforms?
Amwell runs on Web, Mobile. NextGen Healthcare runs on Web, iOS, Android.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what NextGen Healthcare is typically brought in for.
What can Amwell do that NextGen Healthcare cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. NextGen Healthcare covers Electronic Health Records, Practice Management, Revenue Cycle Management, Telehealth. Both handle HIPAA, Cloud deployment, Web support.
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