Software · head to head
Allscripts TouchWorks vs Healthgrades

Allscripts TouchWorks
Software
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -
Healthgrades
Software
Provider search and ratings platform for patients
- From
- Free
- Rated
- -
The short version
- Only Healthgrades has a free tier, so it costs nothing to try first.
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Healthgrades covers Provider Search.
Where they differ
Only the attributes on which Allscripts TouchWorks and Healthgrades actually diverge.
| Attribute | Allscripts TouchWorks | Healthgrades |
|---|---|---|
| Starting price | $200/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Founded | 1986 | 1998 |
Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in Healthgrades
- Provider Search
- Reviews and Ratings
- Appointment Booking
- Provider Profiles
- Insurance Verification
- Practice management systems
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Healthgrades
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Healthgrades
- Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Healthgrades
Free- PatientFree
- Find doctors
- Read reviews
- Book appointments
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose Healthgrades if
- You need provider search.
- You want to start without paying.
- You work on Web, Mobile.
- You also want reviews and ratings.
Questions people ask
- Is Allscripts TouchWorks or Healthgrades better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or Healthgrades?
- Healthgrades has a free tier; the other does not. Paid plans start at $200/month for Allscripts TouchWorks and Free for Healthgrades.
- Does Allscripts TouchWorks or Healthgrades run on more platforms?
- Both run on Web, Mobile, so platform support will not decide this one for you.
- Can I use Healthgrades for free?
- Yes. Healthgrades has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth.
- What can Allscripts TouchWorks do that Healthgrades cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
Related pages
More on Allscripts TouchWorks
More on Healthgrades
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