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Software · head to head

Allscripts TouchWorks vs Cerner

Allscripts TouchWorks logo

Allscripts TouchWorks

Software

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
C

Cerner

Software

Health information technology solutions for healthcare organizations

From
On request
Rated
-

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Cerner pricing is not publicly available; custom quotes required from sales
  • They diverge on capability: Allscripts TouchWorks covers Practice Management, Cerner covers Revenue Cycle.

Where they differ

Only the attributes on which Allscripts TouchWorks and Cerner actually diverge.

Attributes where Allscripts TouchWorks and Cerner differ
AttributeAllscripts TouchWorksCerner
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android
Founded19861979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Cerner

  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • Lab Systems
  • On-premise deployment
  • Desktop support

Both cover

  • Electronic Health Records
  • HL7
  • FHIR
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Cerner
  • Medical Recordsnot Cerner
  • Practice Managementnot Cerner
  • Telehealthnot Cerner

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot Allscripts TouchWorks
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Cerner

  • Pricing is not publicly available; custom quotes required from sales

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Cerner

On request

No published plan breakdown. See the Cerner review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need practice management.
  • You work on Web, Mobile.
  • You also want eprescribing.

Choose Cerner if

  • You need revenue cycle.
  • You work on Web, iOS, Android.
  • You also want population health.

Questions people ask

Is Allscripts TouchWorks or Cerner better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Cerner at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Cerner?
Allscripts TouchWorks starts at $200/month and Cerner at On request.
Does Allscripts TouchWorks or Cerner run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Cerner runs on Web, iOS, Android.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Cerner is typically brought in for.
What can Allscripts TouchWorks do that Cerner cannot?
Allscripts TouchWorks covers Practice Management, ePrescribing, Patient Portal, Scheduling. Cerner covers Revenue Cycle, Population Health, Patient Engagement, Lab Systems. Both handle Electronic Health Records, HL7, FHIR, HIPAA.

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