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Healthcare & Medical · head to head

Allscripts TouchWorks vs Dentrix

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare & Medical

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Dentrix logo

Dentrix

Healthcare & Medical

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Dentrix covers Patient scheduling.

Where they differ

Only the attributes on which Allscripts TouchWorks and Dentrix actually diverge.

Attributes where Allscripts TouchWorks and Dentrix differ
AttributeAllscripts TouchWorksDentrix
Starting price$200/month$299/month
PlatformsWeb, MobileWindows, Web, Api
Founded19861989

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Dentrix
  • Medical Recordsnot Dentrix
  • Practice Managementnot Dentrix
  • Telehealthnot Dentrix

Dentrix

  • Practice management, charting and scheduling for dental officesnot Allscripts TouchWorks
  • Dental insurance claims, treatment planning and patient billingnot Allscripts TouchWorks
  • Managing imaging alongside clinical records in one systemnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Questions people ask

Is Allscripts TouchWorks or Dentrix better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Dentrix at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Dentrix?
Allscripts TouchWorks starts at $200/month and Dentrix at $299/month.
Does Allscripts TouchWorks or Dentrix run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Dentrix runs on Windows, Web, Api.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Dentrix is typically brought in for.
What can Allscripts TouchWorks do that Dentrix cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing.
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Related pages

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