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Healthcare · head to head

Allscripts TouchWorks vs Woebot Health

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Woebot Health logo

Woebot Health

Healthcare

Conversational CBT chatbot that withdrew from consumer distribution and now sells only to payers and providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Woebot Health the company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Woebot Health covers Scripted CBT dialogue.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and Woebot Health actually diverge.

Attributes where Allscripts TouchWorks and Woebot Health differ
AttributeAllscripts TouchWorksWoebot Health
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileiOS, Android, Web
Founded1986Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Woebot Health

  • Scripted CBT dialogue
  • Mood tracking
  • Crisis routing
  • Between-session support
  • Payer deployment
  • Provider copilot positioning
  • Research licensing
  • Population reporting

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Woebot Health
  • Medical Recordsnot Woebot Health
  • Practice Managementnot Woebot Health
  • Telehealthnot Woebot Health

Woebot Health

  • A health plan wanting a low intensity behavioural health option for members on a waiting list for therapynot Allscripts TouchWorks
  • A provider organisation offering structured between-session CBT practice to patients already in treatmentnot Allscripts TouchWorks
  • A research group running a trial that needs a clinically scripted rather than generative conversational agent for safety reasonsnot Allscripts TouchWorks
  • A payer targeting a specific population such as postpartum members where scripted CBT content already existsnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Woebot Health

  • The company withdrew its consumer app in June 2025 after concluding FDA marketing authorisation was not achievable at acceptable cost, which is a plain signal about both regulatory position and commercial durability.
  • It is not an FDA cleared treatment for any indication, so it cannot be positioned to members as therapy and cannot substitute for a covered behavioural health benefit.
  • The scripted, non-generative design that makes it safe also makes it feel rigid next to current conversational AI, and engagement drops off quickly once users hit the edges of the script.
  • Published evidence is short-horizon symptom change in selected populations, mostly young adults, with little evidence of durable benefit or effect at whole-population scale.
  • With consumer distribution gone, the remaining business depends on a small number of payer and provider contracts, so a buyer should assume real vendor continuity risk over a multi-year term.

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Woebot Health

On request
  • Woebot for payers and providers$undefined/year
    • Contracted per member per month or as a population licence
    • Sold to health plans and provider organisations, not to employers or individuals
    • No consumer purchase route since the app closed in June 2025

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Woebot Health if

  • You need scripted cbt dialogue.
  • You work on iOS, Android, Web.
  • You also want mood tracking.
Woebot Health review

Questions people ask

Is Allscripts TouchWorks or Woebot Health better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Woebot Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Woebot Health?
Allscripts TouchWorks starts at $200/month and Woebot Health at On request.
Does Allscripts TouchWorks or Woebot Health run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Woebot Health runs on iOS, Android, Web.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Woebot Health is typically brought in for.
What can Allscripts TouchWorks do that Woebot Health cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Woebot Health covers Scripted CBT dialogue, Mood tracking, Crisis routing, Between-session support.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Woebot Health: Is Woebot still available?

Not to consumers. The consumer app closed in June 2025. The company continues to offer the product to payers, providers and researchers.

Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Woebot Health: Is it FDA cleared?

No. It held Breakthrough Device designation but never obtained marketing authorisation, and the founder cited the cost of that pathway as the reason for closing the consumer app.

Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
Woebot Health: Is it generative AI?

Historically no. The dialogue is clinician-written and rule-based, a deliberate safety choice that limits how naturally it converses.

Woebot Health: What does the evidence show?

Randomised studies reported reduced depressive symptoms over short periods in selected populations, notably young adults. That is symptom change in a trial, not demonstrated population outcomes.

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