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Live Chat & Chatbots · head to head

Acquire vs Slimchat

Acquire logo

Acquire

Live Chat & Chatbots

Conversational customer engagement platform

From
$50/month
Rated
-
Full reviewWebsite
S

Slimchat

Live Chat & Chatbots

Lightweight live chat solution for websites

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Slimchat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acquire pricing is not published on any tier; Slimchat the vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release
  • They diverge on capability: Acquire covers Live chat, Slimchat covers Live chat widget.

Where they differ

Only the attributes on which Acquire and Slimchat actually diverge.

Attributes where Acquire and Slimchat differ
AttributeAcquireSlimchat
Starting price$50/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mobile responsive
Founded20152016

Identical on both: user rating (Not yet rated), category (Live Chat & Chatbots).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acquire

  • Live chat
  • Co-browsing
  • Video chat
  • AI chatbots
  • Screen sharing
  • Knowledge base
  • Salesforce
  • Zendesk

Only in Slimchat

  • Live chat widget
  • Lightweight design
  • Fast loading
  • Visitor information
  • Zapier
  • API
  • Webhooks
  • Mobile responsive support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Acquire

  • Live chat and messaging on a website or appnot Slimchat
  • Omnichannel support across chat, SMS, email and voicenot Slimchat
  • Video and cobrowsing sessions with customersnot Slimchat
  • Routing and SLAs across a support queuenot Slimchat
  • Call deflection from phone into digital channelsnot Slimchat

Slimchat

  • Customer engagementnot Acquire
  • Lead generationnot Acquire
  • Customer supportnot Acquire
  • Sales automationnot Acquire

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acquire

  • Pricing is not published on any tier
  • Aimed at enterprise and mid-market support organisations rather than small teams

Slimchat

  • The vendor's own homepage as captured by the Internet Archive on 19 August 2018 (via Novosi, LLC) shows SlimChat was still pre-release at that date, offering an email signup for '3 months FREE' with an 'Expected release: summer 2018' notice and a $15 incentive to test a tour version; combined with the live site now serving a mismatched Squarespace certificate, this indicates the product likely never reached a stable commercial release

Pricing, plan by plan

Acquire

$50/month
  • Starter$50/month
    • Live chat
    • Basic co-browse
    • Canned responses
  • Professional$100/month
    • Everything in Starter
    • Video chat
    • Chatbots
  • Enterprise$undefined/month
    • Custom features
    • Dedicated support
    • SLA guarantee

Slimchat

Free
  • FreeFree
    • Live chat
    • 1 agent
    • Basic features
  • Pro$20/month
    • Multiple agents
    • Advanced options
  • Business$50/month
    • Unlimited features
    • Priority support

Which should you pick?

Choose Acquire if

  • You need live chat.
  • You work on Web, Ios, Android.
  • You also want co-browsing.
Acquire review

Choose Slimchat if

  • You need live chat widget.
  • You want to start without paying.
  • You work on Web, Mobile responsive.
  • You also want lightweight design.
Slimchat review

Questions people ask

Is Acquire or Slimchat better?
Neither clearly leads. Acquire starts at $50/month and Slimchat at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acquire or Slimchat?
Slimchat has a free tier; the other does not. Paid plans start at $50/month for Acquire and Free for Slimchat.
Does Acquire or Slimchat run on more platforms?
Acquire runs on Web, Ios, Android. Slimchat runs on Web, Mobile responsive.
Can I use Slimchat for free?
Yes. Slimchat has a free tier, so you can try it without paying. Acquire starts at $50/month.
What is Acquire best used for?
Acquire is most often used for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue. Of those, live chat and messaging on a website or app and omnichannel support across chat, sms, email and voice are not what Slimchat is typically brought in for.
What can Acquire do that Slimchat cannot?
Acquire covers Live chat, Co-browsing, Video chat, AI chatbots. Slimchat covers Live chat widget, Lightweight design, Fast loading, Visitor information. Both handle Web support.
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