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Software · head to head

Botpress vs Yellow.ai

Botpress logo

Botpress

Software

Open-source chatbot platform and framework

From
Free
Rated
-
Yellow.ai logo

Yellow.ai

Software

Enterprise AI platform for customer experience

From
On request
Rated
-

The short version

  • Only Botpress has a free tier, so it costs nothing to try first.
  • Each has a real cost: Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • They diverge on capability: Botpress covers Visual bot builder, Yellow.ai covers AI chatbots.

Where they differ

Only the attributes on which Botpress and Yellow.ai actually diverge.

Attributes where Botpress and Yellow.ai differ
AttributeBotpressYellow.ai
Starting priceFreeOn request
Pricing modelopen-sourcesubscription
Free tierYesNo
PlatformsOpen-source (self-hosted), Cloud-managed (Botpress Cloud)Web, Mobile, Messaging apps, Voice assistants

Identical on both: user rating (Not yet rated), category (Unknown), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Botpress

  • Visual bot builder
  • NLU integration
  • Analytics
  • Teams
  • Messenger
  • WhatsApp
  • On-premise support
  • Cloud support

Only in Yellow.ai

  • AI chatbots
  • NLU capabilities
  • Analytics dashboard
  • Zendesk
  • Salesforce
  • HubSpot
  • Web support
  • Mobile support

Both cover

  • Multi-channel support
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Botpress

  • Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Yellow.ai
  • Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Yellow.ai

Yellow.ai

  • Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Botpress

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Botpress

  • Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs

Yellow.ai

  • Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • Enterprise plan pricing is not published and requires contacting sales for a custom quote
  • Basic plan pricing is not disclosed on the pricing page either, only feature details

Pricing, plan by plan

Botpress

Free

No published plan breakdown. See the Botpress review.

Yellow.ai

On request
  • Starter$150/month
    • AI chatbot
    • 1 integration
  • Professional$400/month
    • Multi-channel
    • Advanced analytics
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated team

Which should you pick?

Choose Botpress if

  • You need visual bot builder.
  • You want to start without paying.
  • You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
  • You also want nlu integration.

Choose Yellow.ai if

  • You need ai chatbots.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want nlu capabilities.

Questions people ask

Is Botpress or Yellow.ai better?
Neither clearly leads. Botpress starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Botpress or Yellow.ai?
Botpress has a free tier; the other does not. Paid plans start at Free for Botpress and On request for Yellow.ai.
Does Botpress or Yellow.ai run on more platforms?
Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud). Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
Can I use Botpress for free?
Yes. Botpress has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Botpress best used for?
Botpress is most often used for development teams building chatbots and conversational ai using mit-licensed open-source framework, organisations needing custom conversational interfaces with programmatic control via sdk/cli. Of those, development teams building chatbots and conversational ai using mit-licensed open-source framework and organisations needing custom conversational interfaces with programmatic control via sdk/cli are not what Yellow.ai is typically brought in for.
What can Botpress do that Yellow.ai cannot?
Botpress covers Visual bot builder, NLU integration, Analytics, Teams. Yellow.ai covers AI chatbots, NLU capabilities, Analytics dashboard, Zendesk. Both handle Multi-channel support, Slack.

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