Live Chat & Chatbots · pricing
Yellow.ai pricing
Yellow.ai publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- On request
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
Yellow.ai plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Starter | $150/month | 2 | Entry tier |
| Professional | $400/month | 2 | +$250/month, 2 more features |
| Enterprise | On request | 2 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Starter
$150/monthThe entry tier. It covers ai chatbot, 1 integration.
Professional
$400/monthOver Starter, this tier adds:
- Multi-channel
- Advanced analytics
Enterprise
On requestOver Professional, this tier adds:
- Custom solutions
- Dedicated team
What the product covers
The full Yellow.ai feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- AI chatbots
- NLU capabilities
- Multi-channel support
- Analytics dashboard
Integrations
- Zendesk
- Salesforce
- HubSpot
- Slack
Platform
- Web support
- Mobile support
- Messaging apps support
- Voice assistants support
People bring Yellow.ai in for businesses wanting to trial an ai chat agent before committing to per-resolution or enterprise billing. If that is not the job you are buying for, the alternatives to Yellow.ai are worth a look before you commit to a tier.
How that compares in Live Chat & Chatbots
Too few live chat & chatbots tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Yellow.ai (this page) | On request | subscription | - | |
| Comm100 | $29/month | subscription | - | vs Yellow.ai |
| Botpress | Free | open-source | - | vs Yellow.ai |
| Ada | Free | subscription | - | vs Yellow.ai |
| Bold360 | On request | subscription | - | vs Yellow.ai |
| Capacity | On request | subscription | - | vs Yellow.ai |
| Acquire | $50/month | subscription | - | vs Yellow.ai |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Yellow.ai badges page.
Before you pay for Yellow.ai
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $150/month and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Yellow.ai against the tools that do have one before committing.
Yellow.ai runs on web, mobile, messaging apps, voice assistants, and is published by Yellow.ai of Bangalore, India. The full record is on the Yellow.ai review, and the rest of the category is under best live chat & chatbots tools.
Yellow.ai pricing questions
- How much does Yellow.ai cost?
- Yellow.ai publishes 3 tiers, from $150/month for Starter up to On request for Enterprise. The cheapest paid tier is $150/month.
- Does Yellow.ai have a free plan?
- Not on the record we hold: Yellow.ai is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Starter and Professional on Yellow.ai?
- Professional costs $400/month against $150/month, and adds multi-channel, advanced analytics.
- Is the Enterprise plan on Yellow.ai worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom solutions, dedicated team. It costs On request against $150/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which live chat & chatbots tools can I use without paying?
- 3 of the 8 live chat & chatbots tools listed alongside Yellow.ai have a free tier: Botpress, Ada, Chatra.
- What am I actually paying for with Yellow.ai?
- The record lists 12 features across 3 areas: core, integrations, platform. In practice it is brought in for businesses wanting to trial an ai chat agent before committing to per-resolution or enterprise billing.
- Does Yellow.ai charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Yellow.ai prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Yellow.ai against before paying?
- The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Yellow.ai covering price, platforms and features.