Live Chat & Chatbots · head to head
Landbot vs Yellow.ai
Landbot
Live Chat & Chatbots
No-code chatbot builder for websites, WhatsApp, and lead generation
- From
- Free
- Rated
- -
Yellow.ai
Live Chat & Chatbots
Enterprise AI platform for customer experience
- From
- On request
- Rated
- -
The short version
- Only Landbot has a free tier, so it costs nothing to try first.
- Each has a real cost: Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.; Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
- They diverge on capability: Landbot covers Visual Flow Builder, Yellow.ai covers AI chatbots.
Where they differ
Only the attributes on which Landbot and Yellow.ai actually diverge.
Identical on both: user rating (Not yet rated), category (Live Chat & Chatbots).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Landbot
- Visual Flow Builder
- WhatsApp Integration
- AI Chats
- Human Handoff
- Templates Library
- CRM Integrations
Only in Yellow.ai
- AI chatbots
- NLU capabilities
- Multi-channel support
- Analytics dashboard
- Zendesk
- Salesforce
- HubSpot
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Landbot
- Lead qualification chatbots on websitesnot Yellow.ai
- WhatsApp customer engagementnot Yellow.ai
- Interactive conversational formsnot Yellow.ai
- Automated first-line customer supportnot Yellow.ai
Yellow.ai
- Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Landbot
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Landbot
- Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
- Adding WhatsApp to the Professional plan costs an additional €100/month.
- Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
- The free plan is capped at only 100 chats per month, limiting real-world testing.
Yellow.ai
- Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
- Enterprise plan pricing is not published and requires contacting sales for a custom quote
- Basic plan pricing is not disclosed on the pricing page either, only feature details
Pricing, plan by plan
Landbot
Free- Free$undefined/month
- 100 chats/month
- 1 seat
- Full builder access
- Starter$32/month
- 500 chats/month
- 100 AI chats
- 2 seats
- Professional$80/month
- 2,500 chats/month
- 300 AI chats
- 3 seats
Yellow.ai
On request- Starter$150/month
- AI chatbot
- 1 integration
- Professional$400/month
- Multi-channel
- Advanced analytics
- Enterprise$undefined/month
- Custom solutions
- Dedicated team
Which should you pick?
Choose Landbot if
- You need visual flow builder.
- You want to start without paying.
- You work on web.
- You also want whatsapp integration.
Choose Yellow.ai if
- You need ai chatbots.
- You work on Web, Mobile, Messaging apps, Voice assistants.
- You also want nlu capabilities.
Questions people ask
- Is Landbot or Yellow.ai better?
- Neither clearly leads. Landbot starts at Free and Yellow.ai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Landbot or Yellow.ai?
- Landbot has a free tier; the other does not. Paid plans start at Free for Landbot and On request for Yellow.ai.
- Does Landbot or Yellow.ai run on more platforms?
- Landbot runs on web. Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants.
- Can I use Landbot for free?
- Yes. Landbot has a free tier, so you can try it without paying. Yellow.ai starts at On request.
- What is Landbot best used for?
- Landbot is most often used for lead qualification chatbots on websites, whatsapp customer engagement, interactive conversational forms, automated first-line customer support. Of those, lead qualification chatbots on websites and whatsapp customer engagement are not what Yellow.ai is typically brought in for.
- What can Landbot do that Yellow.ai cannot?
- Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff. Yellow.ai covers AI chatbots, NLU capabilities, Multi-channel support, Analytics dashboard.
Answered from the vendors’ own pages
Landbot: What happens after the free trial ends?
Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.
SourceLandbot: Can I cancel a monthly plan anytime?
Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.
SourceLandbot: Does Landbot support WhatsApp?
Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.
SourceRelated pages
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