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Reply.io

Multichannel sales engagement platform for email, LinkedIn, calls and SMS outreach

As of 29 August 2026, Reply.io has a free plan and paid plans start at $49/month. Reply. Softwr lists it under CRM. Reply.io is launched in 2014, available on Web, API.

Overview

What Reply.io does

Reply.io is a sales engagement platform that automates outbound outreach sequences combining email, LinkedIn actions, phone calls and SMS. It provides a contact database, AI-assisted email writing, deliverability tools, and CRM integrations for sales teams running cold outreach at scale. Reply.io offers a free plan with limited monthly email volume alongside tiered per-user subscription plans for multichannel and advanced AI features.

What people use it for

  • Running multichannel outbound sequences combining email and LinkedIn
  • Automating cold calling and SMS follow-ups alongside email
  • Finding new B2B prospects from a built-in contact database
  • Syncing outreach activity into an existing CRM

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Reply.io.

  • Multichannel features and CRM sync require the higher-priced Professional tier or above.
  • LinkedIn and calling/SMS automation are billed as separate per-account add-ons on top of plan pricing.
  • Pricing is per user, which can raise costs quickly for larger sales teams.
  • Monthly (non-annual) billing carries a notable price premium over the advertised annual rates.

Cross-shopped

What people choose instead of Reply.io

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Reply.io logo
    Reply.io
    vs
    lemlist logo
    lemlist

    lemlist: lemlist offers comparable multichannel outreach with a similar per-seat pricing structure.

  • Reply.io logo
    Reply.io
    vs
    Woodpecker logo
    Woodpecker

    Woodpecker: Woodpecker focuses on cold email deliverability with a pay-per-use pricing model instead of per-seat tiers.

Pricing

What Reply.io costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • Limited monthly emails
  • Basic sequence features

Starter

$49 /mo

  • Email-only sequences
  • Billed annually per user

Professional

$89 /mo

  • Multichannel sequences
  • CRM sync
  • Billed annually per user

Ultimate

$139 /mo

  • Full AI suite
  • Highest sending limits
  • Advanced reporting and integrations

Capabilities

Features

  • Multichannel sequences

    Combines email, LinkedIn, calls and SMS into automated outreach sequences

  • Contact database

    Searchable database of B2B contacts for prospecting

  • AI email assistant

    Generates and optimizes outreach email copy

  • Deliverability tools

    Email warm-up and sending health monitoring

  • CRM sync

    Two-way sync with major CRM platforms

  • Reporting and analytics

    Tracks sequence performance and reply rates

Behind it

Who makes Reply.io

Company
Reply.io
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Keep looking

Where to go from Reply.io

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Softwr does not host reviews and shows no star rating for Reply.io, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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