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Software · head to head

Freshsales vs HubSpot

F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
HubSpot logo

HubSpot

Software

Grow better with HubSpot

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only HubSpot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; HubSpot free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
  • They diverge on capability: Freshsales covers Contact management, HubSpot covers CRM.

Where they differ

Only the attributes on which Freshsales and HubSpot actually diverge.

Attributes where Freshsales and HubSpot differ
AttributeFreshsalesHubSpot
Starting price$19/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mobile, Cloud
Founded20102006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • WhatsApp
  • Cloud deployment

Only in HubSpot

  • CRM
  • Email marketing
  • Marketing automation
  • Customer service
  • Content management
  • Analytics
  • Social media
  • Salesforce

Both cover

  • Sales pipeline
  • Gmail
  • Outlook
  • Slack
  • Shopify
  • SOC2
  • GDPR
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot HubSpot
  • Managing deals, pipelines and sales sequencesnot HubSpot

HubSpot

  • Small businesses and startups using CRM, email marketing, sales pipeline, and customer service in single platformnot Freshsales
  • Organisations requiring integration with 2,000+ third-party applicationsnot Freshsales
  • Teams leveraging AI agents for prospecting, service automation, and data analysisnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

HubSpot

  • Free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
  • Many advanced features (automation workflows, custom objects, advanced reporting) gated to paid tiers
  • Starter plan at $7/month per seat scales quickly for larger teams (300+ users would cost significantly more)
  • Free tier removes credit card requirement but lacks most enterprise capabilities

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

HubSpot

Free

No published plan breakdown. See the HubSpot review.

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose HubSpot if

  • You need crm.
  • You want to start without paying.
  • You work on Web, Mobile, Cloud.
  • You also want email marketing.
HubSpot review

Questions people ask

Is Freshsales or HubSpot better?
Neither clearly leads. Freshsales starts at $19/month and HubSpot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or HubSpot?
HubSpot has a free tier; the other does not. Paid plans start at $19/month for Freshsales and Free for HubSpot.
Does Freshsales or HubSpot run on more platforms?
Freshsales runs on Web, Ios, Android. HubSpot runs on Web, Mobile, Cloud.
Can I use HubSpot for free?
Yes. HubSpot has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what HubSpot is typically brought in for.
What can Freshsales do that HubSpot cannot?
Freshsales covers Contact management, Lead scoring, Activity tracking, Email sync. HubSpot covers CRM, Email marketing, Marketing automation, Customer service. Both handle Sales pipeline, Gmail, Outlook, Slack.
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