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CRM & Sales · head to head

Capsule CRM vs HubSpot

Capsule CRM logo

Capsule CRM

CRM & Sales

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
HubSpot logo

HubSpot

All industries

Grow better with HubSpot

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; HubSpot free tier limited to 2 users and 1,000 contacts; severely restricts growing teams

Where they differ

Only the attributes on which Capsule CRM and HubSpot actually diverge.

Attributes where Capsule CRM and HubSpot differ
AttributeCapsule CRMHubSpot
PlatformsWebWeb, Mobile, Cloud
CategoryCRM & SalesAll industries
FoundedUnknown2006

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that HubSpot does not also cover.

Only in HubSpot

  • CRM
  • Email marketing
  • Marketing automation
  • Sales pipeline
  • Customer service
  • Content management
  • Analytics
  • Social media

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

HubSpot

  • Small businesses and startups using CRM, email marketing, sales pipeline, and customer service in single platformnot Capsule CRM
  • Organisations requiring integration with 2,000+ third-party applicationsnot Capsule CRM
  • Teams leveraging AI agents for prospecting, service automation, and data analysisnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

HubSpot

  • Free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
  • Many advanced features (automation workflows, custom objects, advanced reporting) gated to paid tiers
  • Starter plan at $7/month per seat scales quickly for larger teams (300+ users would cost significantly more)
  • Free tier removes credit card requirement but lacks most enterprise capabilities

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

HubSpot

Free

No published plan breakdown. See the HubSpot review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose HubSpot if

  • You need crm.
  • You want to start without paying.
  • You work on Web, Mobile, Cloud.
  • You also want email marketing.
HubSpot review

Questions people ask

Is Capsule CRM or HubSpot better?
Neither clearly leads. Capsule CRM starts at Free and HubSpot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or HubSpot?
Capsule CRM starts at Free and HubSpot at Free.
Does Capsule CRM or HubSpot run on more platforms?
Capsule CRM runs on Web. HubSpot runs on Web, Mobile, Cloud.
Can I use Capsule CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What can Capsule CRM do that HubSpot cannot?
HubSpot covers CRM, Email marketing, Marketing automation, Sales pipeline.
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Related pages

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