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CRM · head to head

Freshsales vs Ontraport

Freshsales logo

Freshsales

CRM

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Ontraport logo

Ontraport

CRM

All-in-one CRM and marketing automation

From
$24/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Ontraport no plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • They diverge on capability: Freshsales covers Lead scoring, Ontraport covers Email marketing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Freshsales and Ontraport actually diverge.

Attributes where Freshsales and Ontraport differ
AttributeFreshsalesOntraport
Starting price$19/month$24/month
PlatformsWeb, Ios, AndroidWeb
Founded20102009

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Lead scoring
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail
  • Outlook
  • Shopify

Only in Ontraport

  • Email marketing
  • Marketing automation
  • Automation
  • Reporting
  • Landing pages
  • Zapier
  • Stripe
  • English language support

Both cover

  • Contact management
  • Sales pipeline
  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Ontraport
  • Managing deals, pipelines and sales sequencesnot Ontraport

Ontraport

  • CRM with marketing automation and campaign buildingnot Freshsales
  • Managing contacts, pages and email sequences in one platformnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Ontraport

  • No plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • Reaching a figure requires a trial signup or a sales conversation
  • The two months free saving requires annual billing

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Ontraport

$24/month
  • Plus$24/month
    • Contact management
    • Email marketing
  • Pro$79/month
    • Everything in Plus
    • Automation
    • CRM
  • Pro+$149/month
    • Everything in Pro
    • Advanced features
    • API access

Which should you pick?

Choose Freshsales if

  • You need lead scoring.
  • You work on Web, Ios, Android.
  • You also want activity tracking.
Freshsales review

Choose Ontraport if

  • You need email marketing.
  • You also want marketing automation.
Ontraport review

Questions people ask

Is Freshsales or Ontraport better?
Neither clearly leads. Freshsales starts at $19/month and Ontraport at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Ontraport?
Freshsales starts at $19/month and Ontraport at $24/month.
Does Freshsales or Ontraport run on more platforms?
Freshsales runs on Web, Ios, Android. Ontraport runs on Web.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Ontraport is typically brought in for.
What can Freshsales do that Ontraport cannot?
Freshsales covers Lead scoring, Activity tracking, Email sync, AI insights. Ontraport covers Email marketing, Marketing automation, Automation, Reporting. Both handle Contact management, Sales pipeline, Slack, GDPR.

Answered from the vendors’ own pages

Freshsales: Is there a free trial for Freshsales?

Yes, Freshsales offers a 21-day free trial with no credit card required and no strings attached.

Source
Ontraport: How much does Ontraport cost?

Ontraport does not publish specific pricing online. The company offers a 14-day free trial with no credit card required, and users must contact sales or start a trial to learn pricing details.

Source
Freshsales: How do I learn pricing for Freshsales?

Pricing is not listed on the main product pages. The site directs users to request a demo or sign up for the free trial to discuss pricing with the sales team.

Source
Ontraport: What payment options does Ontraport offer?

Ontraport offers flexible subscription options with monthly or annual billing available. Annual subscriptions include two months free compared to monthly rates.

Source
Freshsales: Is a demo required to see pricing?

The site prominently features demo and trial signup options, suggesting that pricing is discussed during the sales consultation process rather than published as standard tiers.

Source
Ontraport: Are there long-term contracts required?

Ontraport emphasizes month-to-month commitment availability with no long-term contracts required. Users can upgrade or downgrade plans as needed.

Source
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