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CRM & Sales · head to head

Freshsales vs SharpSpring

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
SharpSpring logo

SharpSpring

CRM & Sales

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site
  • They diverge on capability: Freshsales covers Lead scoring, SharpSpring covers Email marketing.

Where they differ

Only the attributes on which Freshsales and SharpSpring actually diverge.

Attributes where Freshsales and SharpSpring differ
AttributeFreshsalesSharpSpring
Starting price$19/month$50/month
PlatformsWeb, Ios, AndroidWeb
Founded20102014

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail
  • Outlook

Only in SharpSpring

  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Zapier
  • Salesforce

Both cover

  • Contact management
  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot SharpSpring
  • Managing deals, pipelines and sales sequencesnot SharpSpring

SharpSpring

  • Marketing automationnot Freshsales
  • Lead generationnot Freshsales
  • Client managementnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Which should you pick?

Choose Freshsales if

  • You need lead scoring.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Freshsales review

Choose SharpSpring if

  • You need email marketing.
  • You also want landing pages.
SharpSpring review

Questions people ask

Is Freshsales or SharpSpring better?
Neither clearly leads. Freshsales starts at $19/month and SharpSpring at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or SharpSpring?
Freshsales starts at $19/month and SharpSpring at $50/month.
Does Freshsales or SharpSpring run on more platforms?
Freshsales runs on Web, Ios, Android. SharpSpring runs on Web.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what SharpSpring is typically brought in for.
What can Freshsales do that SharpSpring cannot?
Freshsales covers Lead scoring, Sales pipeline, Activity tracking, Email sync. SharpSpring covers Email marketing, Landing pages, Marketing automation, CRM. Both handle Contact management, Slack, GDPR, Cloud deployment.
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