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CRM & Sales · head to head

Bitrix24 vs Really Simple Systems

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
R

Really Simple Systems

CRM & Sales

Easy CRM for small businesses

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old
  • They diverge on capability: Bitrix24 covers Service desk, Really Simple Systems covers Task management.

Where they differ

Only the attributes on which Bitrix24 and Really Simple Systems actually diverge.

Attributes where Bitrix24 and Really Simple Systems differ
AttributeBitrix24Really Simple Systems
Starting priceFree$15/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20122009

Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack
  • Google Apps
  • Microsoft 365

Only in Really Simple Systems

  • Task management
  • Email integration
  • Reporting
  • Google Workspace
  • English language support

Both cover

  • Contact management
  • Sales pipeline
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Really Simple Systems
  • Team chat, tasks and project management in one suitenot Really Simple Systems
  • Telephony and email integrated with customer recordsnot Really Simple Systems
  • Document storage and collaborationnot Really Simple Systems
  • Workflow automation and HR records on the higher tiersnot Really Simple Systems

Really Simple Systems

  • Sales managementnot Bitrix24
  • Contact trackingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Really Simple Systems

  • The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Really Simple Systems

$15/month
  • Essential$15/month
    • Contact management
    • Task tracking
  • Professional$25/month
    • Everything in Essential
    • Sales pipeline
    • Reporting
  • Professional Plus$35/month
    • Everything in Professional
    • Advanced customization

Which should you pick?

Choose Bitrix24 if

  • You need service desk.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want project management.
Bitrix24 review

Choose Really Simple Systems if

  • You need task management.
  • You also want email integration.
Really Simple Systems review

Questions people ask

Is Bitrix24 or Really Simple Systems better?
Neither clearly leads. Bitrix24 starts at Free and Really Simple Systems at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Really Simple Systems?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $15/month for Really Simple Systems.
Does Bitrix24 or Really Simple Systems run on more platforms?
Bitrix24 runs on Web, Ios, Android. Really Simple Systems runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Really Simple Systems starts at $15/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Really Simple Systems is typically brought in for.
What can Bitrix24 do that Really Simple Systems cannot?
Bitrix24 covers Service desk, Project management, Chat, Automation. Really Simple Systems covers Task management, Email integration, Reporting, Google Workspace. Both handle Contact management, Sales pipeline, Zapier, GDPR.
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Related pages

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