Softwr

Software · head to head

Bitrix24 vs Less Annoying CRM

Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Less Annoying CRM logo

Less Annoying CRM

Software

Simple CRM built by small business experts

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Less Annoying CRM there is no free tier, only a single $15 per user per month price
  • They diverge on capability: Bitrix24 covers Sales pipeline, Less Annoying CRM covers Task tracking.

Where they differ

Only the attributes on which Bitrix24 and Less Annoying CRM actually diverge.

Attributes where Bitrix24 and Less Annoying CRM differ
AttributeBitrix24Less Annoying CRM
Starting priceFree$30/month
Free tierYesNo
Founded20122006

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Slack
  • Google Apps
  • Microsoft 365

Only in Less Annoying CRM

  • Task tracking
  • Pipeline management
  • Email integration
  • Reporting
  • Mailchimp
  • Google Calendar
  • English language support

Both cover

  • Contact management
  • Mobile app
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Less Annoying CRM
  • Team chat, tasks and project management in one suitenot Less Annoying CRM
  • Telephony and email integrated with customer recordsnot Less Annoying CRM
  • Document storage and collaborationnot Less Annoying CRM
  • Workflow automation and HR records on the higher tiersnot Less Annoying CRM

Less Annoying CRM

  • Simple contact and pipeline management for small businessesnot Bitrix24
  • Tracking follow ups and notes against contacts without configurationnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose Bitrix24 if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Bitrix24 review

Choose Less Annoying CRM if

  • You need task tracking.
  • You work on Web, Ios, Android.
  • You also want pipeline management.
Less Annoying CRM review

Questions people ask

Is Bitrix24 or Less Annoying CRM better?
Neither clearly leads. Bitrix24 starts at Free and Less Annoying CRM at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Less Annoying CRM?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $30/month for Less Annoying CRM.
Does Bitrix24 or Less Annoying CRM run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Less Annoying CRM starts at $30/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Less Annoying CRM is typically brought in for.
What can Bitrix24 do that Less Annoying CRM cannot?
Bitrix24 covers Sales pipeline, Service desk, Project management, Chat. Less Annoying CRM covers Task tracking, Pipeline management, Email integration, Reporting. Both handle Contact management, Mobile app, Zapier, GDPR.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Bitrix24

More on Less Annoying CRM

Keep looking

Other head to heads