CRM · head to head
Cloze vs Salesforce
The short version
- Each has a real cost: Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
- They diverge on capability: Cloze covers Communication history, Salesforce covers Opportunity management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Cloze and Salesforce actually diverge.
| Attribute | Cloze | Salesforce |
|---|---|---|
| Starting price | $50/month | $25/month |
| Platforms | Web, Ios, Android | Web, Ios, Android, Api |
| Founded | 2012 | 1999 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cloze
- Communication history
- Relationship insights
- Task management
- Integration aggregation
- Gmail
- Outlook
- Phone
Only in Salesforce
- Opportunity management
- Lead management
- Reports & dashboards
- Email integration
- Workflow automation
- Mobile access
- AppExchange
- Microsoft 365
Both cover
- Contact management
What people use each for
The jobs each tool is most often brought in to do.
Cloze
- CRM that builds contact records automatically from email and calendarnot Salesforce
- Tracking relationships and follow ups without manual data entrynot Salesforce
Salesforce
- Sales managementnot Cloze
- Customer servicenot Cloze
- Marketing automationnot Cloze
- Lead generationnot Cloze
- Analytics & reportingnot Cloze
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cloze
- Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
- Lead routing, sub team hierarchies and enterprise controls are Platinum only
- Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
- The concierge service is an add on at $20 per user per month with a $500 monthly minimum
- Every published rate assumes annual billing
Salesforce
- Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
Pricing, plan by plan
Cloze
$50/month- Professional$50/month
- Contact management
- Communication history
- Insights
- Team$100/month
- Everything in Professional
- Team collaboration
- Advanced analytics
Salesforce
$25/month- Essentials$25/month
- Account & contact management
- Opportunity tracking
- Lead management
- Professional$80/month
- Everything in Essentials
- Complete CRM
- Lead scoring
- Enterprise$165/month
- Everything in Professional
- Workflow automation
- Advanced analytics
- Unlimited$330/month
- Everything in Enterprise
- Unlimited customizations
- 24/7 support
Which should you pick?
Choose Cloze if
- You need communication history.
- You work on Web, Ios, Android.
- You also want relationship insights.
Choose Salesforce if
- You need opportunity management.
- You work on Web, Ios, Android, Api.
- You also want lead management.
Questions people ask
- Is Cloze or Salesforce better?
- Neither clearly leads. Cloze starts at $50/month and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cloze or Salesforce?
- Cloze starts at $50/month and Salesforce at $25/month.
- Does Cloze or Salesforce run on more platforms?
- Cloze runs on Web, Ios, Android. Salesforce runs on Web, Ios, Android, Api.
- What is Cloze best used for?
- Cloze is most often used for crm that builds contact records automatically from email and calendar, tracking relationships and follow ups without manual data entry. Of those, crm that builds contact records automatically from email and calendar and tracking relationships and follow ups without manual data entry are not what Salesforce is typically brought in for.
- What can Cloze do that Salesforce cannot?
- Cloze covers Communication history, Relationship insights, Task management, Integration aggregation. Salesforce covers Opportunity management, Lead management, Reports & dashboards, Email integration. Both handle Contact management, LinkedIn.
Answered from the vendors’ own pages
Cloze: Does Cloze offer a free trial?
Yes. Cloze offers a 14-day free trial for all plans with no credit card required. This applies to Pro, Business Silver, Business Gold, and Business Platinum tiers.
SourceCloze: What is the difference between monthly and annual billing at Cloze?
Cloze offers both month-to-month and annual subscription options. Annual billing provides a discount. For example, Cloze Pro is $17/month annually but $19.99/month on month-to-month billing.
SourceCloze: What does Cloze's Business Platinum plan cost?
Cloze Business Platinum (their most popular plan) costs $42/user/month on annual billing or $49.99/user/month on month-to-month billing. It includes matching engine, smart templates, lead capture, campaign automation, and enterprise controls.
SourceCloze: Does Cloze offer team collaboration features?
Yes, starting with Business Silver ($21/user/month annual). Team features include collaborative work, responsibility assignment, privacy settings management, and team analytics. Higher tiers unlock more advanced team controls and custom fields.
SourceCloze: Does Cloze offer additional services beyond standard plans?
Yes. Cloze offers a Concierge Service at $20/user/month (minimum $500/month) that includes personalized training, a dedicated customer success manager, and data import assistance.
SourceRelated pages
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