Software · head to head
Capsule CRM vs Cloze
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
Where they differ
Only the attributes on which Capsule CRM and Cloze actually diverge.
| Attribute | Capsule CRM | Cloze |
|---|---|---|
| Starting price | Free | $50/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Web | Web, Ios, Android |
| Founded | Unknown | 2012 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that Cloze does not also cover.
Only in Cloze
- Contact management
- Communication history
- Relationship insights
- Task management
- Integration aggregation
- Gmail
- Outlook
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Cloze
- CRM that builds contact records automatically from email and calendarnot Capsule CRM
- Tracking relationships and follow ups without manual data entrynot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Cloze
- Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
- Lead routing, sub team hierarchies and enterprise controls are Platinum only
- Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
- The concierge service is an add on at $20 per user per month with a $500 monthly minimum
- Every published rate assumes annual billing
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Cloze
$50/month- Professional$50/month
- Contact management
- Communication history
- Insights
- Team$100/month
- Everything in Professional
- Team collaboration
- Advanced analytics
Which should you pick?
Choose Cloze if
- You need contact management.
- You work on Web, Ios, Android.
- You also want communication history.
Questions people ask
- Is Capsule CRM or Cloze better?
- Neither clearly leads. Capsule CRM starts at Free and Cloze at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or Cloze?
- Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $50/month for Cloze.
- Does Capsule CRM or Cloze run on more platforms?
- Capsule CRM runs on Web. Cloze runs on Web, Ios, Android.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. Cloze starts at $50/month.
- What can Capsule CRM do that Cloze cannot?
- Cloze covers Contact management, Communication history, Relationship insights, Task management.
Related pages
More on Capsule CRM
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