CRM · head to head
Affinity vs Kylas
Affinity
CRM
Relationship intelligence platform for professionals
- From
- $2000/year
- Rated
- -
Kylas
CRM
Indian sales CRM sold at a flat monthly rate with unlimited users instead of per seat
- From
- Free
- Rated
- -
The short version
- Only Kylas has a free tier, so it costs nothing to try first.
- Each has a real cost: Affinity enterprise tier requires custom quote, pricing not transparent; Kylas unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.
- They diverge on capability: Affinity covers Contact management, Kylas covers Unlimited users on every plan.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Affinity and Kylas actually diverge.
Identical on both: user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Affinity
- Contact management
- Deal tracking
- Intelligence engine
- Relationship mapping
- Integration aggregation
- Gmail
- Outlook
Only in Kylas
- Unlimited users on every plan
- Lead and deal management
- Record based limits
- Workflow automation
- Quotation management
- Telephony integrations
- WhatsApp and SMS
- BI analytics add-on
What people use each for
The jobs each tool is most often brought in to do.
Affinity
- Deal sourcing and pipeline management for venture capital and private equitynot Kylas
- Automatic capture of email and meeting activity into relationship recordsnot Kylas
- Finding warm introductions through existing relationship networksnot Kylas
- Investor relations and fundraising trackingnot Kylas
- Portfolio company support and reportingnot Kylas
Kylas
- A twenty five person Indian inside sales team where per seat CRM pricing would cost several times a flat monthly ratenot Affinity
- A company that wants every employee including support and delivery staff to see customer records without buying them seatsnot Affinity
- A business with high sales headcount turnover that does not want to renegotiate licence counts every quarternot Affinity
- An Indian SME needing native WhatsApp, IndiaMART and local telephony connections rather than a Western CRM with adaptersnot Affinity
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Affinity
- Enterprise tier requires custom quote, pricing not transparent
- Scale tier API calls capped at 100000 per month
- All plans charge per user annually
Kylas
- Unlimited users only moves the meter rather than removing it: records are capped, and expanding beyond one hundred thousand costs 500 INR per twenty thousand, which becomes the real cost driver for any business with a large lead database.
- Core functionality such as workflows, email templates and email tracking is sold as separate add-ons from 500 to 800 INR a month, so the advertised flat rate is not what an automated sales operation actually pays.
- The free Embark plan caps records at ten thousand and explicitly cannot be expanded, so it is a trial with no upgrade path in place rather than a workable long term free tier.
- Kylas is built around Indian sales practice and its integration marketplace is dominated by Indian telephony, payments and lead sources, which makes it a poor fit for companies selling primarily into Europe or North America.
- Onboarding is charged at 25,000 INR one-off with training at 5,000 INR per three hour session, so first year cost is meaningfully above twelve months of subscription.
Pricing, plan by plan
Affinity
$2000/year- Essential$2000/year
- Activity capture (email and calendar)
- Relationship scoring and interaction history
- Deal pipeline tracking
- Scale$2300/year
- Automatic meeting capture (Notetaker)
- AI Chat conversational access
- Affinity Ascend agent platform
- Advanced$2700/year
- Third-party data enrichment (PitchBook, Dealroom, Crunchbase)
- Company growth insights
- Packaged integrations (Slack, Salesforce, Box)
- Enterprise$null/year
- Fund-level permissions
- Enterprise SSO
- Custom data retention
Kylas
Free- EmbarkFree
- Free for life
- Unlimited users
- Ten thousand records, not expandable
- Elevate$12999/month
- Flat rate for unlimited users, not per seat
- One hundred thousand records, expandable
- Quarterly, half-yearly and annual billing terms
- Exceed$undefined/month
- Custom pricing
- Unlimited users
- Around 1.1 million records, adjustable
Which should you pick?
Choose Kylas if
- You need unlimited users on every plan.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want lead and deal management.
Questions people ask
- Is Affinity or Kylas better?
- Neither clearly leads. Affinity starts at $2000/year and Kylas at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Affinity or Kylas?
- Kylas has a free tier; the other does not. Paid plans start at $2000/year for Affinity and Free for Kylas.
- Does Affinity or Kylas run on more platforms?
- Affinity runs on Web. Kylas runs on Web, iOS, Android.
- Can I use Kylas for free?
- Yes. Kylas has a free tier, so you can try it without paying. Affinity starts at $2000/year.
- What is Affinity best used for?
- Affinity is most often used for deal sourcing and pipeline management for venture capital and private equity, automatic capture of email and meeting activity into relationship records, finding warm introductions through existing relationship networks, investor relations and fundraising tracking. Of those, deal sourcing and pipeline management for venture capital and private equity and automatic capture of email and meeting activity into relationship records are not what Kylas is typically brought in for.
- What can Affinity do that Kylas cannot?
- Affinity covers Contact management, Deal tracking, Intelligence engine, Relationship mapping. Kylas covers Unlimited users on every plan, Lead and deal management, Record based limits, Workflow automation.
Answered from the vendors’ own pages
Affinity: How much does Affinity CRM cost per user?
Affinity CRM pricing starts at 2000 USD per user per year for the Essential plan, 2300 USD for Scale, and 2700 USD for Advanced. Enterprise tier requires custom pricing.
SourceKylas: What does Kylas cost?
The Elevate plan is a flat rate of about 12,999 INR per month for unlimited users, with quarterly, half-yearly and annual terms. There is a free Embark plan and a custom Exceed tier.
Affinity: What is the API call limit on Affinity's Scale tier?
The Scale and Advanced tiers provide 100000 API calls per month. Enterprise tier customers receive unlimited API access.
SourceKylas: Does unlimited users really mean unlimited?
Yes for seats. The limit is on records: ten thousand on the free plan, one hundred thousand on Elevate, expandable at 500 INR per twenty thousand.
Affinity: Which Affinity tier includes Notetaker and MCP integration?
The Scale tier (2300 USD per user per year) includes automatic meeting capture via Notetaker and Model Context Protocol server integration for AI tool connections.
SourceKylas: What is not included in the flat rate?
Workflows, email templates, email tracking, the security module and BI analytics are add-ons from 500 to 5,000 INR per month. Onboarding is 25,000 INR one-off.
Affinity: When does Affinity offer Enterprise SSO capabilities?
Enterprise SSO (single sign-on) capability is included only in the Enterprise tier, which requires custom pricing and is designed for established firms with multi-fund complexity.
SourceKylas: Is it usable outside India?
It works, but the integration marketplace and sales workflows are built for the Indian market and the pricing is quoted in rupees.
Related pages
Other head to heads
- Affinity vs Gong
- Affinity vs Seismic
- Affinity vs Outreach
- Affinity vs Pipedrive
- Affinity vs Apollo.io
- Affinity vs Lusha
- Affinity vs Cloze
- Affinity vs Zoho CRM
- Affinity vs Salesforce
- Affinity vs Clay
- Affinity vs Clearbit
- Affinity vs Agile CRM
- Affinity vs SugarCRM
- Affinity vs UpLead
- Affinity vs Apptivo
- Affinity vs Corefactors AI CRM
- Affinity vs Bigin
- Affinity vs Freshsales
- Affinity vs LeadSquared
- Affinity vs Solid Performers
- Affinity vs OnePageCRM
- Affinity vs SuiteCRM
- Affinity vs Krayin
- Affinity vs Salesflare
- Affinity vs HubSpot
- Affinity vs Seamless.AI
- Affinity vs SharpSpring
- Affinity vs Teamleader
- Affinity vs Twenty
- Kylas vs Gong
- Kylas vs Seismic
- Kylas vs Outreach
- Kylas vs Pipedrive
- Kylas vs Apollo.io
- Kylas vs Lusha
- Kylas vs Cloze
- Kylas vs Zoho CRM
- Kylas vs Salesforce
- Kylas vs Clay
- Kylas vs Clearbit
- Kylas vs Agile CRM
- Kylas vs SugarCRM
- Kylas vs UpLead
- Kylas vs Apptivo
- Kylas vs Corefactors AI CRM
- Kylas vs Bigin
- Kylas vs Freshsales
- Kylas vs LeadSquared
- Kylas vs Solid Performers
- Kylas vs OnePageCRM
- Kylas vs SuiteCRM
- Kylas vs Krayin
- Kylas vs Salesflare
- Kylas vs HubSpot
- Kylas vs Seamless.AI
- Kylas vs SharpSpring
- Kylas vs Teamleader
- Kylas vs Twenty