Live Chat & Chatbots · alternatives
Alternatives to Jivochat
19 live chat & chatbots tools sit alongside Jivochat in this directory. Below is what separates each from Jivochat on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 19
- With a free tier
- 8
- Cheaper to start
- -
- Jivochat starts at
- Free
Why people look past Jivochat
Only what the record supports. Each point below is a figure on the Jivochat entry measured against the tools listed beside it.
Cost climbs steeply across the tiers
Jivochat publishes 4 tiers, from Free up to On request. Teams that outgrow the entry plan can find the next rung a large step, the Jivochat pricing page breaks each one down.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Modern messaging for customer engagement
- Publishes an entry price of Free, where Jivochat does not.
- Sold on a subscription model rather than freemium.
Open-source chatbot platform and framework
- Sold on a open-source model rather than freemium.
Conversational AI platform powered by machine learning
- Sold on a subscription model rather than freemium.
- 3 tiers to Jivochat's 4.
Google's conversational AI platform
- Sold on a usage-based model rather than freemium.
- 3 tiers to Jivochat's 4.
IBM's enterprise AI platform for conversational experiences
- Sold on a subscription model rather than freemium.
- 3 tiers to Jivochat's 4.
Customer messaging platform for startups and SMBs
- Publishes an entry price of Free, where Jivochat does not.
Every Jivochat alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Jivochat (this page) | Free | Freemium | 4 | |
| Freshchat | Free | Subscription | 4 | vs Jivochat |
| Botpress | Free | Open-source | - | vs Jivochat |
| Ada | Free | Subscription | 3 | vs Jivochat |
| Google Dialogflow | Free | Usage-based | 3 | vs Jivochat |
| IBM Watson Assistant | Free | Subscription | 3 | vs Jivochat |
| Crisp | Free | Freemium | - | vs Jivochat |
| Chatra | Free | Freemium | 3 | vs Jivochat |
| HubSpot Live Chat | Free | Freemium | 3 | vs Jivochat |
| Kore.ai | On request | Subscription | 3 | vs Jivochat |
| Gorgias | $10/month | Usage-based | 4 | vs Jivochat |
| Conversica | On request | Subscription | 3 | vs Jivochat |
| LiveChat | $20/month | Subscription | 4 | vs Jivochat |
| Capacity | On request | Subscription | 3 | vs Jivochat |
| Haptik | On request | Subscription | 3 | vs Jivochat |
| Comm100 | $29/month | Subscription | 3 | vs Jivochat |
| Kayako | $30/month | Subscription | 3 | vs Jivochat |
| Bold360 | On request | Subscription | 3 | vs Jivochat |
| Acquire | $50/month | Subscription | 3 | vs Jivochat |
| Amazon Lex | $0.00075/per text request | Usage-based | - | vs Jivochat |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Jivochat badges page.
Cheaper ways to solve the same problem
Free to start (8)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
- Freshchat , Free
- Botpress , Free
- Ada , Free
- Google Dialogflow , Free
- IBM Watson Assistant , Free
- Crisp , Free
- Chatra , Free
- HubSpot Live Chat , Free
What you would be giving up
Jivochat is most often brought in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Jivochat is broadly right and the question is cost, the Jivochat pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Live Chat & Chatbots category lists everything the directory holds, and best live chat & chatbots tools ranks them.
Jivochat runs on web, mobile app, ios, android. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Jivochat alternatives
- What are the main alternatives to Jivochat?
- 19 other live chat & chatbots tools are listed in this directory, led by Freshchat, Botpress, Ada, Google Dialogflow. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Jivochat?
- 8 of the alternatives listed here can be used without paying: Freshchat, Botpress, Ada, Google Dialogflow, IBM Watson Assistant.
- Why do people look for an alternative to Jivochat?
- On the figures on record, one thing stands out: cost climbs steeply across the tiers. Each is set out with the numbers behind it above.
- What would I give up by switching from Jivochat?
- Jivochat is most often brought in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Jivochat?
- Botpress is recorded with an open-source licence model.
- How were these Jivochat alternatives chosen?
- They are the tools filed in the same category, Live Chat & Chatbots, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored slot runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Jivochat against one of these directly?
- Every alternative below has a side-by-side page against Jivochat covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every live chat & chatbots tool?
- No. It covers what this directory holds in the Live Chat & Chatbots category, 19 tools beside Jivochat. The category page lists the rest of the catalogue as it grows.